Serve immediately Improved its solution Workplace service delivery, The purpose is to support employees and logistics managers in an increasingly mixed work environment, which requires flexible and agile service management applications, on the other hand, to provide companies with data to better understand costs and asset optimization.
New features of Workplace Service Delivery include smart and intuitive booking capabilities. Workplace booking management, Get a consumer-level booking experience. Many organizations prefer temporary and flexible management of workstations instead of still assigning permanent workstations. To this end, employees need to be able to easily book workspaces and services.
Workplace Reservation Management makes it easy to reserve workspaces, desks and meeting rooms. New local mobility features make it easier for employees to apply for space and improve the self-service experience. In addition, a new feature allows you to add requests and services, such as catering or room configuration.
Then introduced new features in the app Workplace space management Help the facility management team optimize real estate spending. In a mixed workplace, it is vital that the facility team must access space usage data in real time to effectively design the workplace and maximize real estate investment. When the facility team knows how many employees walk into a location on any given day, month, or year, they can make smarter decisions about the layout of the office, how many buildings or floors should be open, and the food and beverages that must be provided decision. Cleaning time in the workplace.
With new features, the Workplace Space Management application provides facilities teams with a single solution to measure and define space to optimize the company’s real estate portfolio.
In addition, the application has been improved Workplace space mapping Better positioning the entire office. Many employees returning to the office may be unfamiliar with the new layout, while other employees hired during the pandemic have never embarked on the new layout. These new enhancements can help employees find permanent or reserved work spaces, find and reserve meeting rooms or work spaces, and easily move around the work park.
“The organization-IDC Research Manager Juliana Beauvais said-is quickly realizing that work is no longer just a place, but an activity, which accelerates the need for digital transformation. Companies need to automate complex workflows to increase employee productivity and Experience”.
“The pandemic-said Blake McConnell, senior vice president of employee workflow product ServiceNow-has accelerated the company’s digital transformation efforts as they seek to create outstanding experiences for employees and customers. Companies must now plan to return to the workplace to increase employee productivity and Support hybrid workspaces to take advantage of their investment in digital transformation.”
ServiceNow employees are returning to the workplace, and workplace service delivery and safe workplace suites are essential to support safe and agile returns.
ServiceNow will use Workplace Service Delivery to manage its distributed workforce and define a new world of work, starting with Workplace Reservation Management for booking desks, meeting rooms and other services, as well as Workplace Case Management and Workplace Visitor Management.
In the future, Workplace Space Mapping will allow employees to access interactive maps to navigate the office layout. It is estimated that once all ServiceNow offices are full, workplace reservation management has the potential to save a total of 109,000 hours per year.
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