After months of lockdown and forced home office work, workers are slowly returning to the workplace. With its Safe Workplace app, ServiceNow can ensure that this is done in a controlled and safe manner.
In just two months since the launch of ServiceNow Safe Workplace Suite, more than 500 companies have downloaded our Safe Workplace application. They include Uber, Coca-Cola European Partners, North Carolina, BankUnited and AmeriGas.
Photo: seyomedo-Shutterstock
Now, ServiceNow has released many enhancements to the Safe Workplace suite based on real-time feedback from customers around the world, and these customers are gradually planning and solving the problem of their labor returning to the workplace.
The following is an overview of the updated features of Safe Workplace Suite:
-
Integration with Juniper Mist to improve contact tracking through AI-based WLAN and Bluetooth™ LE networks: ServiceNow announced a new partnership with Juniper Networks to leverage the AI-based WiFi and Bluetooth™ LE networks in Mist for ready-to-use integration to determine which employees are near a specific area within a given time period. This allows workplace administrators to seamlessly import wireless environment data from the wireless network into the Contact Tracing application from ServiceNow in order to identify possible interactions between employees and limit them to areas and time frames within the workplace area . This integration is made possible by the Now Platform API, which can be used to integrate various third-party solutions to further automate the workflow.
-
With the help of Workplace Manager-Dashboard Managers can track daily activities in the workplace and take stricter safety measures when necessary. Companies can now monitor work assignments or work maintenance activities that occur on their campuses. You can always use the detailed list to find detailed information such as the number of available workstations, reservations for workstations, outstanding workstation requests, time to arrive at different locations, return of employees, and maintenance and cleaning work performed within the company.
-
of Automatic contact tracking case creation If someone should be infected, you can speed up the notification process. ServiceNow’s Contact Tracing application allows employers to quickly identify potentially affected employees and visitors based on workplace data, thereby curbing the spread of infectious diseases in the workplace, such as COVID-19. The new feature of this version is to automatically create a case. Once an employee reports an infection that may affect him, the case creation will be triggered immediately. Then notify the affected people immediately and start researching others who may also be affected.
-
New data storage function for visitors during contact tracking Use visitor data in the ServiceNow employee health screening application to reveal possible interactions between visitors and infected employees so that all employees and visitors who may be affected can be identified.
-
New free application “Enterprise Employee Experience Package” Applicable to all ServiceNow HR Service Delivery customers. With pre-configured workflows and content, the app implements a recovery strategy through automated steps to support employees and teams throughout the company. HRSD customers using the Safe Workplace app can now use other functions. For example, before the employee starts the first day in the office, the workplace can be reserved or their health can be verified at home. This will enable an integrated end-to-end workflow.
Picture: ServiceNow
ServiceNow promises to put the protection of employee health and safety first in the future development of the new Safe Workplace application and updates, and to closely monitor the dynamics of the epidemic. In addition, it should continue to provide regular updates of Safe Workplace Suite for immediately usable workflows so that user companies can adapt the readiness of the workplace and employees to their respective developments.
Thanks to the flexibility of the Now Platform, ServiceNow has been able to provide its customers with free emergency applications to handle the lockdown in April. You can find more information about the platform features of this platform in this article and of course on the ServiceNow website.
#Resuming #work #ServiceNow #expands #updates #Safe #Workplace #app
More from Source