RWS and Language Weaver are now available for ServiceNow customers

RWS

Enterprises can instantly translate content in more than 130 languages ​​in the ServiceNow environment

RWS is the world’s leading technical support language, content management and intellectual property service provider. It has released a new Language Weaver connector for ServiceNow, enabling customers to quickly and securely translate more than 130 types in their ServiceNow environment The content of the language.

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“It is most effective when integrated into existing workflows-that’s why we built the Language Weaver connector for ServiceNow. Translation can be done safely in a matter of seconds, allowing customers to focus on the task at hand instead of having to Worried about language issues.”

Language Weaver is RWS’ highly secure and adaptable machine translation (MT) platform that can process and instantly translate large amounts of content. The connector supports the translation of almost any type of business content directly within the ServiceNow platform, including documents, chatbot discussions, email conversations, and event tickets.

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Thomas Labarthe, President of RWS Language Services and Technology, said: “Machine translation is a key enabling technology that enables companies to communicate in real time without language barriers.” “It is most effective when integrated into existing workflows. Effective-this is why we built the Language Weaver connector for ServiceNow. Translation can be done safely in a few seconds, allowing customers to focus on the task at hand without worrying about language issues.”

main feature

The Language Weaver connector expands the customer’s ability to communicate and collaborate within the ServiceNow platform through a variety of functions:

  • State-of-the-art proprietary neural machine translation across more than 3,000 language combinations.
  • The pre-trained industry engine can further improve the company’s own brand and corporate dictionary.
  • An adaptive engine that can be trained and customized using the organization’s own data.
  • Format retention supports all major document types.
  • With the full support of RWS, we have a world-leading team of machine translation and translation best practice experts.

ServiceNow’s cloud-based platform is used by some of the world’s top brands to connect people, departments, and systems—to unleash productivity for employees and businesses. Compatible with the Quebec and Rome versions of ServiceNow, Language Weaver can be deployed as a secure cloud solution or internal deployment behind a firewall.

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