Safeway and ServiceNow announce the establishment of an information security solutions partnership-INFOR CHANNEL

Safeway, a consulting company specializing in information security, risk and network security, announced a commercial partnership with ServiceNow, a global company engaged in digital workflows. According to the agreement, the consulting company will start marketing and implementing the developer’s operational security and GRC (governance, risk and compliance) solutions.

Eduardo Camolez, GRC regional leader and Safeway partner, recalled that the company’s recommendation was to provide customers with the best technology. He said: “We established processes, provided training, and looked for these technologies like the partnership we are now announcing.” He recalled that ServiceNow solutions were the market leader.

The solution is sold in three packages, the most complete with vulnerability response function

For Camolez, the combination of the potential of the ServiceNow solution and Safeway’s implementation experience has created a negligible difference in the Brazilian market. “This is a great value-added quotation. He said that we understand the actual situation of our customers, and we can design the best process and customize the solution to bring the best results. According to the needs of each customer.

Marcus Santos, ServiceNow’s director of alliances, emphasized that this partnership is in line with the strategy of expanding the company’s ecosystem. He recalled: “Safeway has the proprietary technologies we have been looking for, and by choosing them, we will be able to bring our GRC and Cyber ​​Security products to the market.” The executive believes that the opportunities here are very promising. .

Santos also emphasized that partnerships should take advantage of these sales because Safeway dominates the language of safety. “This is a language and method, which is different from the traditional language and method of IT professionals. This is why we have Safeway’s expertise and consulting vision. It is a partner, in addition to selling licenses, it will also sell Knowledge. Executives predict that you will be able to serve customers in end-to-end projects from evaluation to support.

Security solution
The partnership between Safeway and ServiceNow involves the commercialization and implementation of the following solutions:

Safe operation – The solution is sold in three packages, the most complete of which has vulnerability response function; responds to security incidents; reliable security circle; threat intelligence; event management; performance analysis of security operations; schedule execution time; schedule package; and configuration compliance .

Governance, Risk and Compliance (GRC)- There are also three packages. The most complete functions include strategy management and compliance; risk management; performance analysis; audit management; use case accelerators; virtual agents (chatbot); predictive intelligence; and operational risk management;

Camolez recalled that Safeway had strong operations in regulated sectors (such as finance, telecommunications and government), and LGPD (General Data Protection Law) approval would stimulate new businesses. He predicted: “Because of LGPD, we are doing many evaluation projects to show customers what actions they should take, and ServiceNow’s solutions will provide services to all these customers.”

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