Service Now Japan releases latest version of Now Platform “ROM” focusing on solving hybrid work issues – Weekly BCN+

On October 8, ServiceNow Japan announced the latest version of its PaaS “Now Platform”, “ROM”. We are adding new functions to solve hybrid work issues and support new companies’ work styles, such as developing new business models, employee fatigue crisis management, promoting automation for the whole company, and application development. to strengthen is a feature.

Tomohiro Hara, General Manager, Solutions Consulting Business Headquarters, explained that “To the World of Hybrid Work” is the keyword for ROM. On that basis, he expressed the view that drastic changes in society, such as the spread of infection with the new coronavirus and the response to natural disasters, would have a major impact on the way companies operate. Our goal is to create a world view. Which increases the throughput of the entire company by digitizing the company’s business process into a hybrid working style and adding benefits to further improve productivity. I’m doing it. “

“Building new businesses responding to changes requires flexible work style support and digitization, and IT departments need to take on new roles,” he said. To support, there are three messages of “Sophisticated Experience for All Employees”, “AI for All Service Functions”, and “Service Experiences Beyond Value Expected to Customers” ROM concept. I said this set it was done.

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