ServiceNow, 2021 version of Knowledge: 40,000 on ImpresaCity.it

A ten-day event. In fact, from May 11th to 20th,2021 version of Knowledge, global ServiceNow events Dedicated to customers, partners, and especially the vast developer community of California companies, the company has revolutionized the digital workflow.The theme of the event, registered more than 40,000 participants, a number It’s twice as much as the previous one held in Las Vegas in 2019, It is a transformation supported by the home platform Now Platform and digital enterprise workflow.

this Bill McDermott Opening with the long-awaited keynote speech, the keynote speech was marked with “Make the world of work, work for people better” and explained that “We are at the center of the workflow revolution, enabling companies around the world to create 21st century digital businesses. “

But Bill McDermott is also keen to emphasize “In the next three years, 20% or more of the company’s revenue will come from businesses that have not yet been involved“,This is why Need workflow to support new business and new experience, And currently “We face the biggest challenge to support vaccination and help employees return to the workplace safely“.

ServiceNow CEO Bill McDermott (Bill McDermott)
Not by accident, Among the most important announcements of Knowledge 2021, announcements related to healthcare and manufacturing stand out, reception Operational Technology Management, Which enables companies to increase operational efficiency and safety by improving the employee experience, while Healthcare and life science service management, Connect medical teams and simplify the way people interact with service providers, pharmaceutical organizations, or medical equipment providers to improve the patient experience

also, Vaccine management (VAM) has gained new features to improve planning and inventory management, making the Covid-19 vaccine more accessible by removing key barriers to distribution, especially for people who do not have access to the Internet. Even so, ServiceNow supports millions of Covid-19 vaccinations worldwide, Including the German state of North Rhine-Westphalia, which can register 120,000 people for vaccination within hours of implementation.

Instead, these solutions are dedicated to the workplace Workplace service delivery electronic Safe workplace kit They introduce new features and support the company to support employees to safely return to the workplace and enter a new era of work. It also includes a new planning tool that helps organizations avoid crowding in the workplace: not surprisingly, the company itself points out that Since the beginning of this year, the number of companies using the ServiceNow Safe Workplace Suite has grown by 42%.

Finally, for Create cloud-native applications through insight-driven and action-oriented workflows, acquire Lightstep, Announced on the eve of Knowledge21, Combining the next generation of observability with the world’s leading digital workflow platform. With the help of the emerging next-generation application monitoring and observability company Lightstep, ServiceNow will help DevOps teams build, deploy, run and monitor cutting-edge cloud-native applications, transforming real-time information through insight-driven and action-oriented workflows For action, further support digital business in all technologies, personnel and processes.

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