ServiceNow has signed an agreement to acquire Element AI, an artificial intelligence (AI) company with deep AI capabilities and some of the world’s best talents in this field. Element AI will significantly enhance ServiceNow’s commitment to building the world’s smartest workflow platform, making employees’ work smarter and faster, simplifying business decisions and achieving new levels of productivity.
As a pioneer in the artificial intelligence industry, Element AI has world-class scientists and professionals who will apply their expertise in applying modern artificial intelligence to text and language, chatting, images, searching, answering questions, and summarizing. Accelerate the innovation of artificial intelligence. Now the platform. Doctor. Yoshua Bengio is the co-founder and chief member of Element AI. He won the Association for Computing Machinery (ACM) AM Turing Award in 2018 for his pioneering contributions to modern AI. He will serve as a technical consultant for ServiceNow.
Through the acquisition of Element AI, ServiceNow will create an AI innovation center AI innovation center in Canada to accelerate AI innovation on the customer-centric Now platform. The new investment deepens ServiceNow’s commitment to the Canadian market, which has long been a leader in artificial intelligence research and represents one of the most relevant regions in the world for talent in this field. ServiceNow’s artificial intelligence innovation center in Canada follows similar investments by the company to establish technology development centers in Chicago, Hyderabad, Kirkland, Washington, San Diego, and Silicon Valley.
AI-driven products such as ServiceNow’s IT Service Management Pro, Customer Service Management Pro and HR Service Delivery Pro are in strong demand. Integrate practical and tailored AI and analysis functions into Now Platform and its products. In addition to workflow, ServiceNow enables companies to surface and summarize relevant information, understand content and dialogue, make predictions and recommendations, take optimization measures, and automate repetitive tasks.
The acquisition of Element AI is ServiceNow’s latest strategic investment to accelerate AI innovation on NowPlatform. In March of this year, ServiceNow hired Narayanan and launched Now Intelligence, a powerful set of artificial intelligence capabilities that can help customers turn data into action. Element IA is ServiceNow’s fourth artificial intelligence acquisition in 2020, second only to Loom Systems, Passage AI and Sweagle.
The Element AI team is composed of leaders from the AI community and has pioneered modern AI in the past decade. Element IA was founded in 2016 by Jean François Gagné, its CEO Anne Martel, Nicolas Chapados, Jean Sebastien Cournoyer, Yoshua Bengio and Philippe Beaudoin.
ServiceNow expects to complete the acquisition in early 2021.
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