ServiceNow is acquiring Mapwize, an indoor map company, because the digital workflow company is acquiring heavily in its expansion process.
By purchasing Mapwize, ServiceNow will provide employees with indoor maps because they have reserved office space in a mixed work arrangement. Mapwize will also be used to help companies manage and update floor maps when the layout changes.
ServiceNow acquired Swarm64, a Berlin-based database acceleration company, last week. Mapwize, located in Lille, France, will be built into ServiceNow’s Now platform and workplace delivery suite.
Mapwize’s indoor mapping software is used in multiple industries, including education, healthcare, retail, transportation, events, and hotels. Mapwize also provides map content management, indoor positioning systems, developer tools, and indoor visualization for Tableau and Microsoft.
According to the Mapwize site, customers can enter detailed information about their buildings as well as the default language. From there, Mapwize provides dashboards to manage and edit venues and API access. You can add and import floor plans, points of interest, directions, and guides through the drag-and-drop interface.
Mapwize’s software. Credit: Mapwize
Mapwize will also bring map talent to ServiceNow. The company’s software will be integrated into ServiceNow’s workplace space mapping, workplace reservation management, workplace space management, workplace visitor management, case and knowledge management, and safe workplace suites.
The terms of the transaction expected to be completed in the third quarter were not disclosed.
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