ServiceNow and Microsoft work together to improve hybrid work

In the context of strong technological change, the world of work is also changing rapidly. The transition to Industry 4.0 is completely changing all sectors from production to communications. New working methods are under development, and ServiceNow, the leader in digital workflow, announced the strengthening of its strategic partnership with Microsoft To meet the growing needs of employeesThe relationship between the two companies has lasted for more than a decade and has led to the development of approximately 30 local integrations between the product suites of the two partners.

The team becomes more “collaborative”

ServiceNow showed off a new “collaboration” application, which is part of the “Now platform” (especially the Rome version), which allows for smarter management of the workflow of all departments.Employee center Integrate with Microsoft Teams to simplify and improve the employee experience in a mixed work environment.

“With more than 250 million monthly active users, Teams has become the key to global hybrid business employees.” This is what he said Jared Spataro, Vice President of Microsoft Modern Work. “Today’s announcement is based on our long-term partnership with ServiceNow, combining the powerful functions of Teams with ServiceNow, and developing a collaboration application to help customers and their employees communicate, collaborate and innovate in the most effective way .“.

The ServiceNow Employee Center will serve as Collaboration application (this is a new type of application that can be used in chats, channels and meetings) and will be incorporated directly into Teams. The employee center will allow employees to access a unified portal where they can find the information they need for work, strengthen collaboration between various departments (IT, human resources, procurement, legal), and directly request the services they need. Through the Teams app, employees will be able to access the portal directly from their workflow.

Blake McConnell, Senior Vice President of Workflow Products, ServiceNow, He commented: “Employees will not return to the old way of working, so employers must provide digital workflow and collaboration tools to enable them to work efficiently in any environment, whether it is completely remote or in the office. In combination with the ServiceNow employee center in Microsoft Teams, we Improve the employee experience, no matter where they work. Then, employees can use the tools they already use to act on the right information at the right time. Help employees find a better balance and keep them creative, productive, and engaged Vital”.