ServiceNow Announces Release of Now Platform in Rome

As the global economy grows faster after the recession than it has been in 80 years, the Rome version of the Now platform provides companies with the tools they need to create an agile working environment, provides compelling customer and employee experiences, and accelerates innovation to make it flourish Development in a constantly changing economy.

With the current version and its many innovations, the company can best meet the new requirements of the mixed working world. Well-known companies such as Mercedes-Benz have become early adopters of the new version.

“The rapid emergence of mixed work styles has accelerated the digital trend and changed the business model of the 21st century forever. “Chirantan, Chief Product and Engineering Officer, ServiceNow” CJ” Desai explained that the latest version of ServiceNow provides workflow solutions with the help of these Solution, the company can master key work processes in the ever-changing economy.

Some of the innovations in the Rome version include:

• Simple and attractive employee experience, not digital fatigue
  • The employee center serves as the digital command center for the mixed workforce. It provides employees with a single web interface that can quickly and easily find personalized information, complete tasks, get help, and request services across departments.
  • Employee journey management guides employees through the cross-departmental process from onboarding to leaving. It also enables HR teams and managers to use code-free tools to personalize resources, plans, and requirements-all on one platform.

• Accelerate the automation of the entire enterprise
  Automation is essential for companies in the 21st century to ease the manual tasks of employees so that they can focus on projects that contribute to the company’s success. With the release of the Roman version of the Now platform, ServiceNow brings powerful new artificial intelligence and automation features. IT teams can work smarter, easier, and more efficiently anytime, anywhere:
  • Automated Discovery identified the ten most important ways to automate workflows from more than 180 topics through ServiceNow applications (such as virtual agents, automatic routing, and agent assistance).
  • Health Log Analytics Enhancements provide automated problem resolution to help identify problems before they occur and affect users.

• Modern mobile experience
  To meet the increasing demands of the mobile workforce, ServiceNow has launched a mobile application generator. This enables developers to instantly create and configure attractive mobile applications for iOS and Android-with a single interface, improved features, and user guide.

• Seamless customer experience, solve problems quickly
  New customer service manual: The focused layout improves user-friendliness and enables employees to solve problems quickly. This allows you to focus on important tasks and processes that contribute to success.