ServiceNow, Atlassian, Ivanti (HEAT software), IBM, Broadcom, BMC software, ASG software, Axios system, SAP, Cherwell software, Micro Focus (formerly known as HPE), Freshworks, Ultimo, Epicor, TOPdesk, Samanage, Agiloft services, Symantec, SysAid, SolarWinds, automated task ITSM software-Weekly Wall


Los Angeles, USA: QY Research recently released a research report titled “2020-2026 global ITSM software market size, status and forecast“. This report is written by experienced and knowledgeable market analysts and researchers. It is an amazing compilation of important studies that explores the competitive landscape, segmentation, geographic expansion, and revenue, production and consumption growth of the global ITSM software market. Players can use the accurate market facts, data and statistical research provided in the report to understand the current and future growth of the global ITSM software market.

The report includes CAGR, market share, sales, gross margin, value, volume and other important market data, which accurately depict the growth of the global ITSM software market.

Top companies/manufacturers:
ServiceNow, Atlassian, Ivanti (HEAT software), IBM, Broadcom, BMC software, ASG software, Axios system, SAP, Cherwell software, Micro Focus (formerly known as HPE), Freshworks, Ultimo, Epicor, TOPdesk, Samanage, Agiloft services, Symantec, SysAid, SolarWinds, automatic task ITSM software
Market segment by product type: , Cloud-based local ITSM software
Segment the market by application: , SMEs, large enterprises

Competitive landscape

Competitor analysis is one of the best parts of the report. The report compares the progress of leading companies based on key parameters such as market share, new developments, global influence, local competition, prices and production. From the nature of competition to future changes in the supplier landscape, the report provides an in-depth analysis of the global ITSM software market competition.

Key questions answered in the report:

  • What is the growth potential of the ITSM software market?
  • Which product segment will account for the largest share?
  • In the next few years, which regional market will become the leader?
  • Which application field will grow at a strong rate?
  • In the next few years, what growth opportunities may appear in the ITSM software industry?
  • What are the main challenges that the global ITSM software market may face in the future?
  • Which leading companies in the global ITSM software market?
  • Which positive trends have a positive impact on market growth?
  • Participants consider what growth strategies to adopt to maintain their share of the global ITSM software market

table of Contents

1 Report overview
1.1 Research scope
1.2 Main market segments
1.3 Players Covered: Ranked by ITSM Software Revenue
1.4 Market by Type
1.4.1 Global ITSM Software Market Scale Growth Rate by Type: 2020 and 2026
1.4.2 Cloud-based
1.4.3 Internal deployment
1.5 Market by application
1.5.1 Global ITSM Software Market Share by Application: 2020 and 2026
1.5.2 SMEs
1.5.3 Large Enterprises
1.6 Research goals
1.7 years considered 2 global growth trends
2.1 Global ITSM software market prospects (2015-2026)
2.2 Global ITSM Software Growth Trends by Region
2.2.1 ITSM software market size by region: 2015 VS 2020 VS 2026
2.2.2 Historical Market Share of ITSM Software by Region (2015-2020)
2.2.3 ITSM Software Market Size by Region (2021-2026)
2.3 Industry trends and growth strategies
2.3.1 Market Trends
2.3.2 Market Drivers
2.3.3 Market Challenges
2.3.4 Porter’s five forces analysis
2.3.5 ITSM Software Market Growth Strategy
2.3.6 Main interviews with key ITSM software participants (opinion leaders) 3 Competitive landscape of key participants
3.1 Global ITSM top software companies by market size
3.1.1 Revenue of Global ITSM Software Developers (2015-2020)
3.1.2 Global ITSM software revenue market share by players (2015-2020)
3.1.3 Global ITSM software market share by company type (level 1, level 2, and level 3)
3.2 Global ITSM software market concentration
3.2.1 Global ITSM software market concentration (CR5 and HHI)
3.2.2 Global ITSM software revenue ranking top 10 and top 5 companies in 2019
3.3 Headquarters and service areas of major players in ITSM software
3.4 The main participants ITSM software product solutions and services
3.5 Date of entering the ITSM software market
3.6 M&A, Expansion Plans 4 Market Size by Type (2015-2026)
4.1 Global ITSM Software Historical Market Scale by Type (2015-2020)
4.2 Global ITSM Software Market Size by Type (2021-2026) 5 Market Size by Application (2015-2026)
5.1 Global ITSM Software Market Size by Application (2015-2020)
5.2 Global ITSM software forecast market size (2021-2026) by application 6 North America
6.1 North American ITSM Software Market Scale (2015-2020)
6.2 Major Participants of North American ITSM Software (2019-2020)
6.3 North American ITSM Software Market Size by Type (2015-2020)
6.4 North American ITSM Software Market Size by Application (2015-2020) 7 Europe
7.1 European ITSM Software Market Scale (2015-2020)
7.2 Major Participants of European ITSM Software (2019-2020)
7.3 European ITSM Software Market Size by Type (2015-2020)
7.4 European ITSM software market size by application (2015-2020) 8 China
8.1 China’s ITSM software market scale (2015-2020)
8.2 Major Participants of China’s ITSM Software (2019-2020)
8.3 China’s ITSM Software Market Size by Type (2015-2020)
8.4 China’s ITSM Software Market Size by Application (2015-2020) 9 Japan
9.1 Scale of ITSM Software Market in Japan (2015-2020)
9.2 Major Participants of ITSM Software in Japan (2019-2020)
9.3 Japan ITSM Software Market Size by Type (2015-2020)
9.4 Japan’s ITSM Software Market Size by Application (2015-2020) 10 Southeast Asia
10.1 Southeast Asia ITSM Software Market Scale (2015-2020)
10.2 Key Participants of ITSM Software in Southeast Asia (2019-2020)
10.3 Southeast Asia ITSM Software Market Size by Type (2015-2020)
10.4 Southeast Asia ITSM Software Market Size by Application (2015-2020) 11 India
11.1 India ITSM Software Market Scale (2015-2020)
11.2 Major Participants of Indian ITSM Software (2019-2020)
11.3 India ITSM Software Market Size by Type (2015-2020)
11.4 India ITSM Software Market Size by Application (2015-2020) 12 Central and South America
12.1 ITSM Software Market Size in Central and South America (2015-2020)
12.2 Main Participants of ITSM Software in Central and South America (2019-2020)
12.3 Central and South America ITSM Software Market Size by Type (2015-2020)
12.4 Central and South America ITSM Software Market Size (2015-2020) Overview of 13 Major Participants by Application
13.1 ServiceNow
13.1.1 ServiceNow company details
13.1.2 ServiceNow Business Overview
13.1.3 Introduction to ServiceNow ITSM Software
13.1.4 ServiceNow Revenue in ITSM Software Business (2015-2020)
13.1.5 ServiceNow Recent Development
13.2 Atlassian
13.2.1 Atlassian company details
13.2.2 Overview of Atlassian Business
13.2.3 Introduction to Atlassian ITSM Software
13.2.4 Atlassian Revenue of ITSM Software Business (2015-2020)
13.2.5 Atlassian Recent Development
13.3 Ivanti (HEAT software)
13.3.1 Ivanti (HEAT software) company details
13.3.2 Ivanti (HEAT software) business overview
13.3.3 Introduction to Ivanti (HEAT software) ITSM software
13.3.4 Ivanti (HEAT Software) Revenue in ITSM Software Business (2015-2020)
13.3.5 The latest development of Ivanti (HEAT software)
13.4 IBM
13.4.1 IBM company details
13.4.2 IBM Business Overview
13.4.3 Introduction to IBM ITSM Software
13.4.4 IBM’s Revenue in ITSM Software Business (2015-2020)
13.4.5 IBM Recent Development
13.5 Broadcom
13.5.1 Broadcom Company Details
13.5.2 Broadcom Business Overview
13.5.3 Introduction to Broadcom ITSM Software
13.5.4 Broadcom’s Revenue in ITSM Software Business (2015-2020)
13.5.5 Broadcom Recent Development
13.6 BMC software
13.6.1 BMC Software Company Details
13.6.2 Overview of BMC Software Business
13.6.3 Introduction to BMC Software ITSM Software
13.6.4 BMC Software Revenue in ITSM Software Business (2015-2020)
13.6.5 Latest Development of BMC Software
13.7 ASG software
13.7.1 ASG Software Company Details
13.7.2 Overview of ASG Software Business
13.7.3 Introduction to ASG Software ITSM Software
13.7.4 ASG Software Revenue in ITSM Software Business (2015-2020)
13.7.5 Latest Development of ASG Software
13.8 Axios system
13.8.1 Axios system company details
13.8.2 Axios system business overview
13.8.3 Axios system ITSM software introduction
13.8.4 Axios System Revenue in ITSM Software Business (2015-2020)
13.8.5 Latest Development of Axios System
13.9 SAP
13.9.1 SAP company details
13.9.2 SAP Business Overview
13.9.3 Introduction to SAP ITSM Software
13.9.4 SAP revenue in ITSM software business (2015-2020)
13.9.5 SAP Latest Development
13.10 Cherwell Software
13.10.1 Cherwell Software Company Details
13.10.2 Cherwell Software Business Overview
13.10.3 Introduction to Cherwell Software ITSM Software
13.10.4 Revenue of Cherwell Software in ITSM Software Business (2015-2020)
13.10.5 Latest Development of Cherwell Software
13.11 Micro Focus (formerly known as HPE)
10.11.1 Micro Focus (formerly known as HPE) company details
10.11.2 Micro Focus (formerly known as HPE) business overview
10.11.3 Introduction to Micro Focus (formerly known as HPE) ITSM software
10.11.4 Micro Focus (formerly HPE) Revenue in ITSM Software Business (2015-2020)
10.11.5 The latest development of Micro Focus (formerly known as HPE)
13.12 Fresh works
10.12.1 Freshworks Company Details
10.12.2 Freshworks Business Overview
10.12.3 Introduction to Freshworks ITSM Software
10.12.4 Freshworks Revenue in ITSM Software Business (2015-2020)
10.12.5 Freshworks recent development
13.13 final
10.13.1 Ultimo Company Details
10.13.2 Latest business overview
10.13.3 Introduction to Ultimo ITSM Software
10.13.4 Ultimo Revenue of ITSM Software Business (2015-2020)
10.13.5 Ultimo Recent Development
13.14 Epicor
10.14.1 Epicor Company Details
10.14.2 Epicor Business Overview
10.14.3 Introduction to Epicor ITSM Software
10.14.4 Epicor Revenue in ITSM Software Business (2015-2020)
10.14.5 Epicor latest development
13.15 TOPdesk
10.15.1 TOPdesk Company Details
10.15.2 TOPdesk Business Overview
10.15.3 Introduction to TOPdesk ITSM Software
10.15.4 Revenue of TOPdesk in ITSM Software Business (2015-2020)
10.15.5 Recent Development of TOPdesk
13.16 Management
10.16.1 Samanage Company Details
10.16.2 Overview of Samanage Business
10.16.3 Introduction to Samanage ITSM Software
10.16.4 Management Revenue of ITSM Software Business (2015-2020)
10.16.5 Latest Development of Samanage
13.17 Agiloft Service
10.17.1 Agiloft Service Company Details
10.17.2 Agiloft Service Business Overview
10.17.3 Introduction to ITSM Software of Agiloft Service
10.17.4 Agiloft Service Revenue in ITSM Software Business (2015-2020)
10.17.5 Latest Development of Agiloft Service
13.18 Symantec
10.18.1 Symantec Company Details
10.18.2 Symantec Business Overview
10.18.3 Introduction to Symantec ITSM Software
10.18.4 Symantec’s revenue in ITSM software business (2015-2020)
10.18.5 Symantec Latest Development
13.19 SysAid
10.19.1 SysAid Company Details
10.19.2 SysAid Business Overview
10.19.3 Introduction to SysAid ITSM Software
10.19.4 SysAid Revenue in ITSM Software Business (2015-2020)
10.19.5 SysAid latest development
13.20 SolarWinds
10.20.1 SolarWinds Company Details
10.20.2 SolarWinds Business Overview
10.20.3 Introduction to SolarWinds ITSM Software
10.20.4 SolarWinds Revenue in ITSM Software Business (2015-2020)
10.20.5 SolarWinds Recent Development
13.21 Automatic tasks
10.21.1 Auto Task Company Details
10.21.2 Overview of Automatic Task Business
10.21.3 Introduction to Autotask ITSM Software
10.21.4 Revenue from Automated Tasks in ITSM Software Business (2015-2020)
10.21.5 Autotask Recent Development 14 Analyst’s Views/Conclusions 15 Appendix
15.1 Research methodology
15.1.1 Methodology/Research Method
15.1.2 Data Source
15.2 Disclaimer
15.3 Author details

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QYResearch always pursues high product quality and believes that quality is the soul of an enterprise. After years of hard work and support from many customers, the QYResearch consulting team has accumulated innovative design methods in many experienced and high-quality market research and research teams. Today, QYResearch has become a quality assurance brand in the consulting industry.

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