ServiceNow business simulation helps organizations implement DevOps

Serve immediately Cooperate with partners Plat4mation and GamingWorks to organize “Phoenix Project-ServiceNow”. This business simulation helps organizations experience and understand the basic principles of DevOps in an interactive way. The link to ServiceNow also ensures that participants experience how ServiceNow’s solutions provide the best support for this. “Phoenix Project-ServiceNow” will be held at the Okura Hotel in Amsterdam on September 14.

The simulation is based on the all-day serious business simulation “Phoenix Project”, which is based on Gene Kim’s book of the same name. GamingWorks obtained the exclusive rights to build this simulation. The “Phoenix Project-ServiceNow” teaches participants to effectively combine all aspects of people, processes, and technology in order to deliver software quickly and without errors.

Organizations are increasingly facing rapidly changing end user requirements. They are looking for ways to increase their agility and be able to quickly respond to these changes. The DevOps approach to product development is a solution, but many companies are struggling with the correct application and implementation. Traditionally, development and operations are not used to working closely together. In many cases, cultural change is necessary. Plat4mation and GamingWorks have added digital elements by migrating analog to ServiceNow.

As a service management platform, ServiceNow is very suitable for promoting the implementation of DevOps within the organization and simplifying the way DevOps works. ServiceNow provides the ability to manage “planned” and “unplanned” incidents in its solutions. In addition, users work on a platform where they can clearly see all activities related to them (including priority).

Phoenix Project – ServiceNow

Hotel Okura’s simulation consists of two multidisciplinary

Team, they will experience DevOps principles in a round of business simulation. They work on business and IT projects, receive new requirements from the organization, and must deal with external influences on project development and launch.

After the first experience, the digital elements of the ServiceNow platform will be integrated and applied to build automation and communication within the team. The application will be discussed in detail through detailed descriptions and some examples. As a follow-up event on September 14th, these seminars can be booked at Plat4mation. By doing so, participants can gain insights into how to simplify automation and communication on the ServiceNow platform. This supports the DevOps way of working in the best way and significantly improves business performance.

“When you as an organization have to deal with the rapidly changing needs of end users or the needs of your own organization, the DevOps approach is essential. But for many organizations, it is difficult to determine what this approach should look like in practice ,” said Michael Maas (pictured), Vice President of ServiceNow Northern Europe. “Through the’Phoenix Project-ServiceNow’, they have experienced that structured automation and communication form the basis of successful implementation.”

The business simulation “The Phoenix Project – ServiceNow” will be conducted in a breakthrough at the Okura Hotel in Amsterdam from 08:30 – 13:30 on September 14. You can register through http://info.servicenow.com/LimitlessIT-NL.