ServiceNow continues to evolve market entry features to improve customer success rate and participation, build an excellent partner ecosystem, and expand the scale of growth to 10 billion US dollars

ServiceNow

Santa Clara, California-((Business line) -ServiceNow (NYSE: NOW), A leading digital workflow company dedicated to bringing better jobs to people, today announced the evolution of its marketing function to drive deeper customer success and engagement, and build an outstanding partner ecosystem because of The company’s revenue will grow to more than $10 billion.

Executive Officer Kevin Haverty took effect immediately and was appointed as Chief Revenue Officer to lead all global sales activities; Executive Officer Lara Caimi (Lara Caimi) was appointed as Chief Customer and Partner Officer, responsible for leading all customer success activities and Partner ecosystem development. Both will report to ServiceNow CEO Bill McDermott. David Schneider, president of global customer operations and long-term leader of ServiceNow, is about to retire. Effective immediately, Schneider will step down as president emeritus and work with McDermott until his retirement at the end of the year.

“For us, the most important thing is to help customers win by digitally transforming their business using the Now workflow on the Now platform. “ServiceNow CEO Bill McDermott said.”As we expand the growth of ServiceNow to US$10 billion or more, we are using two experienced ServiceNow leaders to develop our market entry capabilities. Kevin (Kevin) and Lara (Lara) will ensure that we continue to be our customers’ indispensable strategic partners in their digital transformation process.

“David Schneider is an outstanding leader who helped build an absolutely world-class listing team. “In ServiceNow’s nine years, David has embodied our mission every day. David left an incredible legacy and built a solid foundation for Kevin and Lara and many ServiceNow friends. David is a family and will always be. I wish him all the best. ”

Haverty has also been with ServiceNow for 9 years. For the past six years, he has led the company’s global sales organization. As Chief Revenue Officer, he will be responsible for overseeing the global sales organization, including sales support, industry solutions and global sales operations.

In the past three years, Caimi has served as chief strategy officer and has worked with Haverty to build the company’s market entry strategy into $10 billion in revenue. Caimi previously worked as a partner at Bain & Company, where he worked for 17 years. When Caimi assumes the position of new chief customer and partner, he will lead all customer success activities to ensure successful implementation and rapid value realization. Caimi will also oversee the development of ServiceNow’s strong partner ecosystem and establish strategic partnerships and alliances to drive customer success.

Nick Tzitzon succeeded Caimi as Chief Strategy Officer. He joined ServiceNow in 2020 to lead the operations of the CEO’s office. Prior to this, he worked at SAP for more than seven years and most recently served as Executive Vice President, where he was a member of the company’s global leadership team and provided Bill McDermott with everything from corporate strategy to ecosystem expansion, portfolio planning and customers Recommendations on strategic plans. got engaged. He is also the executive sponsor of the company’s autism work plan.

About ServiceNow

ServiceNow (NYSE: NOW) is creating the world of work and making people work better. Our cloud-based platform and solutions provide digital workflows that create great experiences and release productivity for employees and businesses. For more information, please visit: www.servicenow.com.

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