SERVICENOW-Future Work Journey 2018

Yesterday we were very happy to be invited to an event organized by ServiceNow called “2018 Future Work Journey”. The event aims to share experiences about the implementation of ServiceNow services between customers and developers and showcase trends that will define the way companies work due to digitalization.

But who is ServiceNow? It is a company whose main goal is to improve the way any organization works. Its applications can automate, predict, digitize and optimize business processes and tasks, covering IT services, customer service, security operations and human resources, creating a better experience for employees and customers.

According to ServiceNow’s forecast, during 2018, most companies’ requirements and work levels will increase by 20%, which will accelerate the pace. Therefore, by 2020, nine out of ten companies will need a higher level of automation to complete daily tasks. The implementation of solutions (such as the ServiceNow platform) can optimize work and increase the company’s chances of achieving growth of 15% or more by 6 times.

«We are honored to be partners with thousands of IT professionals in the world’s largest companies. They use the Now platform to provide members with unique work experience in IT, human resources, customer service and other fields. Customer and security”, said Mauricio García-Cepeda, Mexico and MCA ServiceNow Regional Manager.

For ServiceNow, emerging technologies such as artificial intelligence and the Internet of Things will bring innovation to society by allowing people to work effectively in any area of ​​their organization.

Mexican companies (Bimbo, BBVA Bancomer, CEMEX, GNP and Nacional Monte de Piedad) demonstrated their The future of the work trip, Developed by ServiceNow in cooperation with IPSUM, Devoteam, Volteo, Handcloud and Sellcom.

ServiceNow has more than 6,000 employees and 4,000 customers worldwide, of which 850 are part of the “Forbes” global list, which includes the world’s 2,000 largest companies. During 2017, ServiceNow’s revenue was $1.9 million, and this figure is expected to grow by 30% this year.

There is no doubt that this is an excellent event for companies committed to implementing such solutions and companies that need them.