CIOs today are like sports team coaches. It’s not enough for them to just prepare their teams for games and have a decent winning percentage. They are expected to orchestrate creative games that will test a team’s talent and win championships.
Out-innovating the competition
CIOs are on the hook for more than just adequate IT infrastructure. They must drive digital innovation for the results of change, enabling organizations to come up with new, disruptive markets for products and services — and do so faster than ever before. They should do more than just help their companies compete — they should deliver competitive advantages.
“CIOs have a very business value-driven approach to the way they execute their work and speak the language of business,” Dan Higgins, head of global technology consulting for EY said in a CIO article.
“More institutions are putting senior IT executives on board as a steering mechanism for the C-suite. That has given the CIO a different voice at that level, but it also raises a different set of expectations. shareholder in the role that technology should play. in transformation. “
Transform or go home
The 2021 State of the CIO survey from technology industry analyst IDG supports this assertion. Nearly half (47%) of the more than 800 IT and business leaders polled by the firm said their CIOs were “transformational.”
According to IDG, these CIOs “cultivate business -wide insight and business knowledge, positioning themselves as trusted partners and stable partners in their counterpart functions.” Aside from this:
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28% of CIOs are viewed as business strategists whose vision transcends business walls and whose mission is to drive change for the future.
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92% in those surveyed CIOs are seen as more focused on change.
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89% of survey respondents recognized CIOs as key advocates of digital transformation.
Changemaker for playmakers
To be the changemakers they hope to be, CIOs must drive four business needs into their organizations. These imperatives represent the foundations or foundations of strength and allow their teams to focus on inventive, evolving projects that lead to continued win:
- Automate and optimize service operations for seamless, always-on technology services that make end users happy
- Speed up software modification by securely rapidly monitoring the development and adoption of leading architecture and delivery practices
- Modify security operations by automating the collaboration of IT, security, and risk teams with data and processes for quickly and effectively handling threats
- Reduce costs and risks for software, hardware, and cloud resources through systematic management of the complete technology asset lifecycle
A platform for winning
With ServiceNow as a partner, CIOs can simplify this IT foundation using a platform approach. Watch the video to see a story about today’s IT organization expectations and the associated challenges.
The story narrates life before ServiceNow and life with ServiceNow — where IT service operations, software creation, cybersecurity, and IT asset management are streamlined into a single platform so that IT teams can be able to focus on transformation that can provide significant benefits to the marketplace.
Discover more about how ServiceNow can help your organization deliver technology excellence.
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