In today’s business, technology is rapidly surpassing its birthplace in IT. Solutions that have gained traction among IT technologists are now helping to connect everyone and everything in one company. At ServiceNow, it starts with our customers.
Customers use ServiceNow® IT Workflows products in traditional non -technology functions. Where these changes became thematic, we listened and modified our abilities to serve those groups. For many years, customers have been using our industry -leading IT Business Management (ITBM) products outside of IT. We work with them to make sure our products meet their needs.
To better reflect our focus on enabling all organizations to plan, deliver, and track business results across multiple systems, our ITBM products will now be called Strategic Portfolio Management (SPM).
Connecting and transmission strategy
In this era of constant change, the similarity of leading organizations is agility. Agile organizations are better able to thrive in complex environments because they have developed the ability to spot business opportunities and threats early and implement change quickly.
ServiceNow Strategic Portfolio Management can enable your business to act agile, making the right decisions quickly and with confidence to drive customer value faster. The product provides fluid, collaborative, and contextual alignment at every level of your organization.
Now Platform®’s unified data model and integrated digital workflows can deliver the insight you need to connect strategy, delivery, and business results in an ever-changing world. With ServiceNow SPM, you can ensure all stakeholders and investments are aligned with customer value, regardless of the strategy your teams use to deliver work. You can also plan, adapt, and inform your strategy and track performance in real time.
Towards agile business
“ServiceNow’s transition to Strategic Portfolio Management as part of its go-to-market strategy is timely given the urgent need of SPM with the challenges of hybrid work, increased complexity, and highly constrained resources, ”said Melinda Ballou, director of research for IDC’s agile application lifecycle management, quality, and portfolio strategies.
“IDC sees SPM in general as a framework to help manage, prioritize, and optimize agile business and technology initiatives and innovation. Integrating organizational processes and strategies with automation is can enable systemic adoption and should be part of implementation. IDC research indicates an increase in the use of agile metrics for businesses, which SPM can also enable. ”
Learn more about the benefits of Strategic Portfolio Management for your business.
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