ServiceNow Japan LLC (headquarters: Minato-ku, Tokyo; President: Masashi Murase; hereinafter referred to as ServiceNow Japan) effectively manages the procedures necessary for employees to return to work today and the health of all employees. We are pleased to announce the launch of “Serve Safe Workplace Now”, which includes four security-enabled applications and dashboards. The Safe Workplace application based on NowPlatform® is available from the ServiceNow store.
In order to completely lift the government’s emergency declaration and create a new normal (new daily life), the company will continue to take measures to prevent new corona virus infections and gradually carry out comprehensive economic activities. It’s required. When making the decision to allow all employees to return to work or continue to work from home, the company is cautious about seamlessly linking the business functions of the entire company (such as IT, personnel, workplace services, and legal departments). It is important to provide a safe and efficient employee experience in terms of planning, execution and agility.
ServiceNow Safe Workplace app and dashboard
ServiceNow centrally manages complex business workflows in multiple organizations to significantly change the way of working and help increase productivity.
ServiceNow Safe Workplace, which ServiceNow Japan will begin to provide, is a related department responsible for verifying and promoting the return of company personnel, IT, legal affairs and general affairs to work (1) Can employees return to work effectively? Please understand the situation, and (2) it is added to the “employee workflow” portfolio to support the maintenance of the working environment and the return of the equipment required for the employee’s work.
Corresponding application and dashboard features include:
[（1）可视化员工重返工作的准备状态]
・Employee preparation survey:
Understand how well employees are prepared to return to work
By asking employees about their personal wishes and interest in returning to work and collecting their answers, we can investigate their willingness to return to work. Based on employee feedback, the company can determine the basic return to work procedures to ensure that employees can return to work smoothly and safely.
・Employee health check:
Visualize whether employees meet the requirements for entering the office
Employees can be inspected before entering the workplace to see if they meet the requirements for entering the office, such as checking their temperature and carrying personal protective equipment (PPE*), such as masks. This allows employees to determine whether it is safe to enter the workplace. The app also includes a reporting dashboard that displays trends and trends by workplace and tracks when employees return to the office and other facilities.
[②办公室受理系统的管理和可视化]
・Workplace safety management:
Centralized management of safety conditions, such as the cleanliness of the entire workplace
Through the application, managers of facilities and workplaces (such as offices) can quickly establish a clean, hygienic and socially distancing workplace so that employees can return to the workplace safely. You can also limit the time that specific employees use the same space and set a cleaning schedule immediately after use. It also has reports and dashboards that allow you to view real-time workspace reservations (vacancies) across floors, buildings, and workplaces. In addition, office and other workplace managers can view and manage the status of all cleaning tasks in real time, including historical records of audits and inspection records.
・Inventory management of personal protective equipment in the workplace:
Manage lists of personal protective equipment, such as employee masks
Through this application, you can manage and monitor the inventory requirements of personal protective equipment (such as masks) to ensure the personal safety of employees. Through the dashboard of this application, not only can the inventory status of personal protective equipment be comprehensively managed by facility, but also historical records and detailed information, such as a summary of the entire workplace and how inventory levels change over time. You can also check. The inventory level of personal protective equipment is updated every day for accurate and real-time inventory management.
ServiceNow uses Now Platform to aggregate and visualize all the data collected by the above four applications on the Safe Workplace dashboard. In addition, by superimposing aggregated public data on infection rates on a map, companies can understand the geographical distribution of infections and see if specific workplaces are relevant. You can find it. According to the preparation of employees and workplaces, instructions are displayed at each point, indicating whether the company can reopen or need to close offices and other facilities.
ServiceNow’s employee workflow makes it simple and easy to deliver employee work experience. For example, improve employee satisfaction by automatically optimizing and optimizing information provision based on the employee’s location and department, and celebrating employee personal events (such as celebrating the tenth anniversary of service). It is easy to implement.
By implementing digital workflows, companies can make employees work more efficiently, efficiently and safely. ServiceNow will continue to work hard to help our customers survive the global spread of this new type of coronavirus infection and engage in normal jobs at homes, workplaces and other places where employees can work effectively.
[关于报价时间和价格]
In the “Provide Safe Workplace Immediately” announced this time, the dashboard will be provided in English, but we plan to also provide it in Japanese. Starting today, all other applications will be available in Japanese.
Employee readiness survey, employee health check, workplace safety management and workplace personal protective equipment inventory management will be provided as paid software packages, and dashboards will be provided free of charge to customers who purchase software packages.
【Reference Materials】
Please refer to this e-book to learn how to transition to the new way of working proposed by ServiceNow.
* PPE: Abbreviation for personal protective equipment (hygiene and protective equipment, such as masks).
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About ServiceNow
ServiceNow (NYSE:NOW) has created a new high value-added work that only humans can complete. Our cloud-based platforms and solutions provide digital workflows that can create outstanding experiences and increase productivity for employees and businesses. Please check https://www.servicenow.co.jp/ for details.
ServiceNow, the ServiceNow logo, Now and other ServiceNow marks are trademarks or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names and product names may be trademarks of their respective companies.
General contact
ServiceNow Japan GK
Tel: 03-4572-9200 (representative)
Inquiry form: https://www.servicenow.co.jp/contact-us-request-info.html
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