ServiceNow partner acquisition: Highmetric acquires NewRocket

With the support of private equity firm Gryphon Investors, Highmetric acquired NewRocket. The transaction brings together two major ServiceNow partners and Inc. 5000 companies, which are among the fastest-growing private companies in the United States.Financial terms of the transaction were not disclosed

This is the 572th technology M&A transaction covered by ChannelE2E so far in 2021.

ServiceNow partners with different IT expertise

Headquartered in San Diego, California, NewRocket specializes in user experience design across service portals, intranets, and local mobile experiences. The company has 43 employees listed on LinkedIn.

Headquartered in Chicago, Illinois, Highmetric is an expert in customer service, human resources, IT service management (ITSM), IT operations management, governance, compliance, and risk and security operations solutions.

Highmetric has completed at least 100 ServiceNow projects in the past 12 months and more than 500 projects in the past five years. The company has more than 250 certified ServiceNow consultants.

As part of the transaction, NewRocket President and Chief Engineer Nathan Firth was transferred to Highmetric as Chief Creative Officer.

Highmetric’s acquisition of NewRocket: executive perspective