ServiceNow: Partners are important to make us faster

Lara Caimi (Service Now)

Lara Caimi (Service Now)

Credit: Granted

The ServiceNow workflow automation platform increases its focus on channel partners as they continue to play an important role in its growth strategy.

ServiceNow chief partner officer Lara Caimi, who has been in her role for nearly two years, said the creation of her partner -focused role, makes an explicit statement to the market on how important partner in its future growth strategy.

“ServiceNow is a platform that is really usable in any use case, it’s workflow automation, it’s a layer of orchestration and what’s really great about it is that partners can use their expertise. [and] their relationship with the entire industry [and] various buying centers to pull ServiceNow in places we haven’t been to before, ”Caimi said.

In 2021, ServiceNow CEO Bill McDermott announced his mission to get the company to US $ 15 billion over the next five years, more than triple the US $ 4.8 billion it recorded in 2020. His plans are all centered on the partnership to achieve this amazing growth.

Caimi said in the Asia Pacific region and Japan up to 92 per cent of ServiceNow implementations were carried out by partners – which had an impact in some way on the deal process.


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