ServiceNow provides large-scale local mobile experience in the workplace

by


Amsterdam – ServiceNow (NYSE:NOW), a company that makes people’s jobs better, today announced the launch of the Now Platform New York version (https://www.servicenow.com/now-platform/latest-release.html). Provide a consumer-like mobile experience for the first time, making almost any daily task easier. This makes our work life as simple, relaxing and mobile friendly as our private life.
Supported by Now Platform, the leading platform for managing complex enterprise workflows across functions, departments, and systems, ServiceNow’s new Now Mobile app makes various daily tasks easy. Whether it’s solving IT problems, ordering new computers, booking conference rooms, asking HR questions, approving purchase orders, travel requests and legal documents, or finding the answer quickly and asking a question Now Mobile app makes working on the go easy.
The New York version also includes a new ServiceNow Onboarding application. The app makes it easy to start a new job by combining all the tasks of the department involved in an intuitive mobile experience. The Now Mobile and Mobile Onboarding applications together constitute the new mobile standard for enterprises, incorporating a single application into the mobile workflow experience to better reflect the way people want to work.
ServiceNow is committed to using the capabilities of its platform to manage complex corporate workflows through native mobile capabilities built into the platform. The company’s goal is to become a global leader and provide business customers with a native mobile-friendly workflow experience. With the release of ServiceNow Agent this year, the new Now Mobile and Mobile Onboarding applications provide enterprises with a wide range of local mobile applications that provide industry-leading features, functions and user experience.

Chirantan “CJ” Desai, Chief Product Officer of ServiceNow, said: “Where mobile has become the center of changing our daily lives, we believe that mobile will also become the driving force for providing outstanding workplace experiences.” “Employees today want employers to provide mobile-friendly use Many people want to perform daily tasks through mobile devices. Now Platform enables companies to quickly and easily provide employees with a local mobile experience, thereby increasing work efficiency and making their work better.”

Use Now Mobile and Virtual Agent to reduce staff complexity

The latest platform version of ServiceNow was released at a time when companies are committed to providing higher efficiency and better experience. The intelligent and intuitive Now platform helps simplify the workflow of IT, employees, and customers by integrating individual systems and processes into one platform.

Now, mobile and mobile entry are only two of the more than 650 innovations in the New York version.

The New York version also includes natural language understanding (NLU) innovations integrated into the ServiceNow Virtual Agent. With NLU, employees can use simple human terms to interact with virtual agents to quickly get answers, order products or get help on common questions-all without having to contact the service desk.
These innovations on the Now Platform combined with the machine learning capabilities of ServiceNow Predictive Intelligence can help organizations provide a comprehensive service experience and make it easier for employees to get the help they need.

PayPal is a global technology platform and a leader in the field of digital payments. It has more than 20,000 employees and has been cooperating with Now Platform since it developed a technical backbone for its engineers to connect operators and create a central hub. Resources and provide self-service tools. Like any company, PayPal engineers use different applications to manage the infrastructure. With ServiceNow, we have a platform to link digital workflows and place a public participation layer on our records and application systems. This allows us to provide our engineers with a more effective and productive work experience. Using the Now platform can give our engineers more time to do more strategic work and focus on our goal of providing customers and employees with a simple, easy and intuitive experience comparable to PayPal’s mobile experience. Dan Torunian, vice president of PayPal employee technology and experience and data center.

Stephen Elliot, Vice President of IDC Programs, said: “As digital plays an increasingly important role in companies, they clearly need agile platforms that must be able to adapt as quickly as the company itself.” CIOs should consider mobile first How can their applications and related digital workflows supported by a unified platform help them achieve the speed required to provide a true digital workplace and the experience that employees expect. create. “

Availability

This article is a submitted message and is not the responsibility of the editor.

#ServiceNow #largescale #local #mobile #experience #workplace

More from Source

Leave a Comment