SANTA CLARA, Calif., April 22, 2022-(BUSINESS WIRE)-ServiceNow (NYSE: NOW), the leading digital workflow company that makes the world a better place for everyone, today announced the release of its second annual Global Impact Report. The 2022 report details how ServiceNow has accelerated its environmental, social, and governance (ESG) growth each year; note that executive compensation is now tied to certain environmental and diversity goals; and featured future plans.
“ServiceNow has given the full power of its people and platform to sustain our planet, create equal opportunity, act with integrity, and be a catalyst for others as they promote their own ESG goals,” he said. of ServiceNow CFO Gina Mastantuono. “My mission is to ensure ESG underpins our strategy, decision making framework, and culture. In times of change, challenge, and opportunity, we must demonstrate responsible business leadership now and in the coming decades.”
As a goal -oriented company focused on long -term value creation, ServiceNow has made ESG a strategic requirement throughout the organization. Using digital experiences that drive workflow across the complex ESG landscape, ServiceNow is advancing and driving ongoing impact for stakeholders and the planet. ServiceNow is proud to be committed to continuing to develop ESG solutions on the ServiceNow Platform and to deliver carbon neutral cloud customers by 2022. With this commitment, all applications on the ServiceNow Platform will be carbon neutral.
The growth of ESG each year has accelerated
The 2022 Global Impact Report includes highlights from the previous year. In 2021, ServiceNow:
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Launches integrated ESG Command Center solution, including ESG Management product to help customers achieve their ESG goals
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Achieved 100% renewable electricity, carbon neutrality, and approval for near-term science-based targets by the Science Based Targets initiative (SBTi)
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Focused on Net Zero by 2030
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Executive compensation is tied to environmental and diversity goals
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Develop a new employee value proposition (the “People Pact”) that aligned the company’s people strategy with its business strategy
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Continued to achieve systematic salary equity
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Has made progress in representation in three categories: Black or African American, Hispanic or Latinx, and women in leadership (directors and higher)
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ServiceNow’s $ 100 million Racial Equity Fund is fully distributed in 10 regions across the US
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Allocated more than $ 10 million in community cash donations (grants and corporate matches and rewards)
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Increased volunteer employee participation by 3x
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Develop a European Union (EU) -based solution for customers who prefer to have EU-hosted data handled within EU borders
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Achieved 99.995% average uptime
Looking ahead
ServiceNow remains committed to expanding its impact globally and addressing future challenges and opportunities. As outlined in the 2022 Global Impact Report, ServiceNow expects that:
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Continue developing ESG solutions on the ServiceNow Platform to help meet customers ’risks and opportunities
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Provide ServiceNow customers with a carbon neutral cloud by 2022
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Develop a roadmap for SBTi’s 2026 near-term targets, with a particular focus on supply chain engagement and responsible procurement
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Complete a $ 1 million, two-year commitment to support decarbonization through non-profit partnerships
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Deliver a new enterprise -wide workforce strategic plan and location strategy that focuses on underserved communities and establishes a solid foundation for growth and size
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Deliver a new global diversity, equity, and inclusion framework and strengthen the impact on and through the business of ServiceNow
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Accelerate ServiceNow’s impact on communities by increasing corporate donations, employee volunteerism and participation, and scaling the NextGen Professionals digital skills program
ServiceNow’s voluntary environmental, social, and management reporting is informed by the Global Reporting Initiative (GRI) and Sustainability Accounting Standards Board (SASB) Software and IT Services standards. ServiceNow is also in line with the Taskforce on Climate-related Financial Disclosure (TCFD), and the UN Sustainable Development Goals (UN SDGs). The company’s greenhouse gas (GHG) emissions, purchased and generated renewable energy, purchased carbon offsets, and net emissions are verified by Apex, a third party, in accordance with ISO 14064-3.
Additional information:
Use of Forward-Looking Statements
This press release contains “forward-looking statements” about the expectations, beliefs, plans, intentions and strategies associated with ServiceNow’s global impact outlook. Such future statements include information about ServiceNow’s ESG strategy in relation to future operations, potential growth opportunities, and management plans and objectives. Forward statements include all statements that are not historical facts and can be identified by terms such as “expect,” “believe,” “may,” “seek,” “estimates,” “targets,” “expectations,” “aims,” ”may,” “plans,” “potential,” “predictions,” “prospects,” “projects,” “should,” “wishes,” “wants,” or the like expressions and the negatives of those terms, although not all future statements contain these identifying words. Forward-looking statements are subject to known and unknown risks and uncertainties and are based on potentially inaccurate assumptions that could cause actual results to differ materially from those expected or implied by expected statements. If any such risks or uncertainties materialize or if any of the assumptions prove to be incorrect, our results may differ materially from the results expressed or implied by the statements we make. We have no obligation, and we do not intend, to update the statements in the future. Factors that may cause actual results to differ materially from any future statements include, without limitation, changes in global economic and climate conditions; environmental and climate related changes of landscape regulations; and unexpected delays, difficulties, and implementation costs against the goals and commitments stated herein. Additional information on factors that may affect our financial and other results is included in the filings we make with the Securities and Exchange Commission from time to time.
About ServiceNow
ServiceNow (NYSE: NOW) makes the world a better place for everyone. Our cloud-based platform and solutions help digitize and unite organizations so they can find smarter, faster, more efficient ways to streamline workflows. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we can imagine. The world works with ServiceNowTM. For more information, visit: www.servicenow.com.
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