ServiceNow Rome will focus on the workplace of the future

Unlike Quebec, which aimed to get companies through COVID-19, the new release will drive the future of hybrid work

ServiceNow announced today the release of the ROM, a release that NTT Data Company and the largest pure-play ServiceNow consultancy, Acorio, believe will help ServiceNow customers through the next iteration of the work. According to a new eBook published today by Acorio, the new release will serve as a deliberate step in creating the future of the modern workforce as companies head back or return to the office.

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“Business strategies have progressed through various phases of the pandemic and we now see more companies grappling with the future of hybrid work, not just the chaos of trying to provision far-away workers like we did during the very crisis. faced”

“Business strategies have progressed through different phases of the pandemic and we now see more companies grappling with the future of hybrid work with the chaos of trying to provision not-only workers, such as We faced a lot of crisis,” said Ellen Daly, Acorio’s senior vice president. “Acorio believes that Service Now Rome is another major step in the company’s journey to bring the future of work to business. Service Now enables modern enterprises to provide digital workflows, unlock productivity and protect the things they need to do.” Recognizes the importance of what matters most: our employees, our customers and our community.

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In Acorio’s third annual ServiceNow Insight and Vision report, more than half of respondents said their digital transformation initiatives began or grew in importance because of the COVID-19 pandemic. About 40 percent reported return to work as a new key priority for this year, and Service Now Rome appears to be building on both of those business concerns.

The 24-page eBook tackles the key challenges facing today’s businesses and Service Now Rome solves them. The sections focus on:

• IT Workflow. The most comprehensive product range on the Service Now platform – IT Service Management (ITSM), IT Operations Management (ITOM), IT Business Management (ITBM), IT Asset Management (ITAM) DevOps, Security Operations, Governance Risk and Compliance as well as Industry Are included. Typical solutions such as telecommunications network performance management – IT workflows can be overwhelming. This section covers all the key highlights, rolling out multiple products, and giving examples of upgrades that show how ServiceNow will manage future employees.
• employee workflow. This section focuses on the ways ServiceNow ROM helps create a unified and engaging experience for employees. In today’s world, a strong hybrid workforce starts with a great employee experience, giving on-site and remote workers access to the information they need to be engaged and productive. With Service Now ROM, the platform seeks to further unlock productivity and improve the service experience of employees with updates to employee service management and HR service delivery.
• Customer Workflow. In In today’s service-based economy, keeping customers loyal is paramount to growing and maintaining your business. Service Now Rome empowers the next evolution of driving customer loyalty with connected digital workflows by engaging customer service with other departments using AI and workflows to assign, manage and resolve end-to-end issues .
• Producer Workflow. Developers of all levels can shorten time to market and speed up delivery. ServiceNow provides full stack development power with an application infrastructure that is installed in the base system. This section explores how ServiceNow is empowering the next generation of developers on the ROM platform.

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