Santa Clara, California-(Korean News Line) September 14, 2021-ServiceNow, a leader in digital workflows that provides a better working environment, announced today that it will enter the “IT Service Management” of the Gartner® Magic Quadrant™ “Quadrant. Announced that it was selected as a leader in the “IT Service Management (ITSM) Tools” category and the “IT Supplier Risk Management Tools” category respectively.
ServiceNow’s ITSM solutions and digital workflow based on IT Operation Management (ITOM) and AI functions have been selected as the leader in the category of “IT Service Management Tools” for 8 consecutive years.
ServiceNow’s ITSM solutions help thousands of organizations worldwide use one data model, one architecture, and one platform to implement future IT processes for new workplaces. ServiceNow customers can make smarter decisions, achieve faster incident resolution, and improve the lives of employees through IT transformation. The main features are as follows.
Provide flexible IT services on a single cloud platform
Improve the efficiency of IT agents through rapid platform-based AI
Provide IT services that support employees anytime, anywhere
At the same time, ServiceNow was selected as the leader in the “IT Supplier Risk Management Tool” category of the “Vendor Risk Management (VRM)” solution for the second year in a row.
As the company introduces a new working environment, the entire enterprise’s business processes have been digitized, and digital operations are constantly changing. ServiceNow’s VRM solution manages the entire life cycle of risk assessment, due diligence, and risk response with third parties such as business partners and suppliers by establishing transparent and standardized processes to support the transformation of risk management methods to respond to these changes. The main features of the ServiceNow VRM solution are as follows.
· Improve the efficiency of employees and suppliers through automated assessment, problem response, and risk quantification to focus work where it is most needed.
· Through continuous large-scale monitoring to verify compliance and manage risks, thereby improving the resilience and risk response environment.
Incorporate supplier risk activities into business workflows and combine them with enterprise and operational risk plans on a cloud-based platform to create an integrated enterprise-level environment.
Kim Gyu-ha, CEO of ServiceNow Korea said: “ServiceNow understands and reduces the risks associated with third parties that many companies and organizations face in a constantly changing environment, so organizations can confidently adopt new vendors, services, and Supply chain and flexibility in their operating model. Together, ServiceNow supports customers in transforming their IT processes to adapt to the innovations required by new business methods, demonstrating the true vision of ITSM. Recognized as a leader in two Gartner Magic Quadrants The person is a testament to these efforts.”
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ServiceNow overview
ServiceNow (NYSE: NOW) is a digital workflow service company dedicated to helping companies work better. Cloud-based platforms and solutions provide employees and enterprises with a better experience and increase productivity.
2021 ServiceNow, Inc. prohibits copying ServiceNow, the ServiceNow logo, Now, Now Platform and other ServiceNow logos are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names and logos may be trademarks of their respective companies.
Gartner Magic Quadrant for IT Service Management Tools: https://bit.ly/3hvHPAL
ServiceNow ITSM information: https://bit.ly/3nup8kN
Gartner Magic Quadrant for IT Supplier Risk Management Tools: https://bit.ly/393wenQ
ServiceNow supplier risk management information: https://bit.ly/3EbMUbg
Website: http://www.servicenow.com
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