Support Mac remotely from Servisno with ITS Jamef integration



As the remote workforce grows, so does the demand for secure and remote delivery of IT services. To many, this draws attention to the fact that Macs still run differently than Windows at the enterprise level. With the introduction of version 1.2 of our ITS Jamef Integration, compatible with Orlando and all recent service versions, we aim to close that gap with automation and make it easier to provide services remotely from Servisno to your Mac population. ITS Zamf Integration has been able to automate the import of hardware and software data from Zamf to the service CMDB since its initial release – version 1.2 now enables the provision (and removal) of remote software for Macs from the Servo service catalog. Just import the policy from Jamef and use our general wizard to convert it to catalog items. Your end users get a simple, familiar online shopping experience for the software; When they check out, collect integration approvals if necessary, and the user automatically installs the software and goes to the jumper policy. As economic uncertainty mounts, cost cutting is more important than ever. This is another area where we can help – monitor the use of integration software and uninstall software remotely that does not meet usage requirements. This allows you to redistribute unique usage licenses instead of buying more, saving up to 22% on IT software costs. Software data imported through integration makes software audits more common for you and cyber security gives you insights into your end-user software vulnerability risk comp. In this video we will show you: 1) Automatically import CMDB hardware and software from your team Can support 2) Distribute automated software from the service portal 3) How to restore autonomous software inferior or blacklisted software? Benefit your teams ?: 1) Integration can encourage cybersecurity software to better analyze vulnerabilities and remove problematic software remotely 2) Software asset managers need to adapt to times of financial uncertainty and reduce software costs Can save up to 20% on IT software costs 3) The IT help desk is more efficient with up-to-date information on user workload and hardware configuration. 4) Automated software delivery frees your help desk from email requests and repetitive tasks, increasing their bandwidth.

Leave a Comment