With the support of private equity firm Sunstone Partners, professional services and integration provider Thirdera has acquired Service Now partner Service Line Solutions (SLS). The financial terms of the transaction were not disclosed.
This is the 276th technology M&A transaction covered by ChannelE2E so far in 2021.
After Sunstone Partners acquired and merged three ServiceNow partners, Thirdera was established in early 2021. Thirdera’s previous independent companies were Evergreen Systems, Cerna Solutions and Novo/Scale. Thirdera is headquartered in Leesburg, Virginia, and has employees in North America, Latin America, Australia, and India.
Thirdera acquires SLS: Gaining ServiceNow expertise in the Asia-Pacific region
Now, SLS is getting involved in the Thirdera business. The company stated that all employees of the Australian-based SLS will become Thirdera employees.
According to the company, the acquisition enables Thirdera to grow in the Asia-Pacific region while adding technical capabilities, development expertise, and business process consulting practices to its product portfolio.
The company announced that Uriah Jacobs, a ServiceNow ecosystem veteran and Cloud Sherpas executive, will join Thirdera to lead the growth of the combined business in the Asia-Pacific region.
Thirdera acquires SLS: Executive Insight
Uriah Jacobs, Managing Director of Thirdera Asia Pacific
Jason Wojahn, CEO, Thirdera
In a prepared statement regarding the transaction, Jacobs said:
“ServiceNow has become a connected organization between different systems and workflow coordinators within the organization. We are very happy to bring our ServiceNow expertise to customers in the region.”
SLS co-founders Girish Ramkrishnani and Krutik Patel added:
“The demand for this platform in the Asia-Pacific region is unprecedentedly high. Given our expertise and cooperation with Thirdera, SLS is in a profitable position. We look forward to joining the Thirdera team and bringing the unique features of the ServiceNow platform to more organizations in the Asia-Pacific region. .”
Jason Wojahn, CEO of Thirdera, concluded:
“Thirdera focuses on helping the company solve its biggest problems by effectively using technology throughout the organization. We are very pleased that SLS joins our team because we will continue to create higher-level ServiceNow solutions for our customers. We plan to invest heavily, not only Increase our resources in the Asia-Pacific region and globally.”
Cloud and ITSM market trends
The transaction was made at a time when spending on public cloud services in the region continued to expand. According to IDC research, the company’s spending in 2020 has increased by more than 38%, reaching 36.6 billion U.S. dollars.
Driven by a rapidly growing market and a shortage of skilled experts, ServiceNow has become the IT Service Management (ITSM) of choice. As it develops, the platform is often found to disrupt BMC and other entrenched software competitors in the process.
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