The webinar aims to provide bank CIOs and IT leaders with strategies to maintain operational resilience and satisfy customers amid unprecedented changes.
— Karin Glazier, senior director of market research at Crossfuze.
On November 2, 2020, London/EINPresswire.com/-ServiceNow Elite partner Crossfuze will have a virtual conversation with Keith Pearson, ServiceNow’s head of financial services in Europe, Middle East and Africa and former head of technical resilience at Lloyds Bank. This discussion is designed for banking CIOs and IT leaders and will provide these leaders with practical insights on how to improve the operational resilience of their organizations. The webinar will be held at 2pm GMT on November 5, 2020.
Pearson will provide insights into the changes in the banking industry and how CIOs respond to the pressures, demands and opportunities brought about by this new situation. Participants will hear the following information:
●The true story of Pearson’s success and lessons learned in the era of the digital transformation leader of the four major banks
●Recommendations on how to break down the islands in the front, middle and back offices
●Strategy to maintain operational flexibility in an unprecedented time
●Recommendations on how to maintain customer satisfaction during changes
Karin Glazier, webinar host and senior director of market research at Crossfuze, said: “The banking industry has never experienced the biggest changes in the past few months.” “Overnight, CIOs went from providing ordinary products and services to having to innovate and respond to unexpected events. Challenges. This webinar will help banking leaders learn how to better use technology in creative ways to support virtual workforces, integrate existing systems and ensure a great customer experience.”
Registration for virtual discussions is now open. Bank leaders can reserve their place by clicking here.
About Crossfuze
Crossfuze is a Microsoft Gold Partner and ServiceNow Elite Partner. It has won the ServiceNow Award four times in recognition of its excellent customer service and rapid account growth. Crossfuze has more than 2500 implementation solutions, 20 years of enterprise service management experience and global business, known for providing excellent services and in-depth knowledge, enabling IT leaders to realize their vision of ServiceNow, Microsoft and managed services. For more information about Crossfuze services, please visit crossfuze.com and crossfuze.com/banking-it.
Bridgette Jones
Cross fuze
+1 585-755-5078
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