Holmdale, New Jersey, November 18, 2020 / PRNewswire /- Fung (NASDAQ: VG) is the world’s leading provider of cloud communications technology, dedicated to helping companies accelerate digital transformation, and has been appointed by multinational ServiceNow Elite partners Digital flip As the preferred strategic partner to provide contact center functions for its corporate customers.use Vonage Service Contact Center, Volteo Digital and ServiceNow customers will have access to customized agency, employee and customer workflows that provide a great experience and increase productivity.
As an international ServiceNow Elite sales, service and training partner, Volteo Digital provides tailored ServiceNow solutions and products to customers in the medical, financial services, education and other industries to simplify their operations and automate their corporate workflows.
“We are honored to be selected as a partner to provide enterprise-level contact center solutions to Volteo Digital customers worldwide.” Rudolf Cardnuto, President of the Vonage Application Group. “With the knowledge and expertise in the global ServiceNow ecosystem, Volteo Digital’s expertise and consulting methods perfectly complement the Vonage contact center products, helping companies use their ServiceNow investments to provide customers and agents with a superior experience.”
use Vonage Service Contact Center, The contact center agent can run in ServiceNow, without switching to a separate application to take advantage of the core functions of the Vonage contact center. It includes an embedded ContactPad, and utilizes customer and communication data for dynamic routing and rich reporting functions.
“We recently obtained the ServiceNow Customer Workflow Product Certification. This certification gives Volteo Digital the domain expertise required to implement ServiceNow customer service management.” Andres Cook,vice president North America At Volteo Digital. “With Vonage, Volteo Digital is helping companies use ServiceNow and its customer service capabilities to serve their customers in real time and simplify their service experience.”
About Vonage
Vonage (NASDAQ: VG), a global leader in cloud communications, helps companies accelerate their digital transformation. Vonage’s communication platform is fully programmable and allows the integration of video, voice, chat, messaging and verification into existing products, workflows and systems. Vonage’s fully programmable unified communications and contact center applications are built from the Vonage platform, enabling companies to change the way they communicate and operate in the office or anywhere, thereby providing great flexibility and ensuring business continuity.
Vonage Holdings Corp. is headquartered in New Jersey, Throughout the office United States, Europe, Israel, Australia with Asia.To follow Vonage on Twitter, please visit www.twitter.com/vonage.To become a Facebook fan, please visit facebook.com/vonage.To subscribe on YouTube, please visit youtube.com/vonage.
source
Related Links
www.vonage.com
.
#Volteo #Digital #appoints #Vonage #partner #enhance #customer #contact #center #experience
More from Source