Windward Consulting Becomes Top 10 Partner in ServiceNow Elite Partner Status

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Windward Consulting, a leading provider of IT Operations and IT Service Management consulting, today announced its transition to the ServiceNow Elite Partner Program segment. This distinction solidifies Windward as the Top 10 ServiceNow Partner. Windward supports ServiceNow customers with over 25 years of experience in implementing IT Operations with maximum value through the use of strategy and process.

“We’ve noticed the increased impact of ServiceNow for our customers on their journey to digital transformation, and we want to provide guidance on many possible use cases,” said Sean McDermott, CEO of Windward Consulting. “Being an Elite partner is a confirmation to our customers that we are committed to helping bridge the gap between IT and business.”

In the 2021 ServiceNow Adoption study conducted by Windward, they found that 70% of IT leaders say ServiceNow plays a key role or mission critical in their organization. “Our research has shown us that ServiceNow is a focus for IT leaders and so it should also be a focus for us.”

With extensive IT expertise, Windward works with organizations to implement ServiceNow solutions in place of old legacy tools in industries including government, financial services and healthcare. With many possibilities for integration, ServiceNow helps ITSM processes such as event and incident management run smoothly. Guidance from Windward as an Elite partner ensures that the transition to ServiceNow solutions is applicable to every organization.

Windward’s transition to Elite status recognizes achievements in ServiceNow’s partner assessment methodology, which identifies activities, achievements, and commitments that demonstrate ServiceNow’s level of investment and go-to-market maturity of Windward .

“Trying to process a simple change in the IT world can be an incredibly time-consuming process,” said David Deal, ServiceNow Practice Director at Windward Consulting. “Imagine taking 85% of the process and automating it, and you’ll see the business operations efficiencies you gain from implementing ServiceNow. When it comes to use cases, you are limited by your imagination. ”

For more information on Windward’s ServiceNow offers, please visit http://www.windward.com.

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About Windward Consulting Group

Founded in 1997, Windward Consulting delivers Service Management, AIOps, and DevOps solutions using a unique blend of expert process knowledge, technology intelligence and deep operational experience. This combination of skills enables Windward to serve as a trusted partner to a number of the world’s top Fortune 500 companies and Federal Agencies. Since its inception, Windward Consulting has supported over 500 clients worldwide with over 3,000 projects. Strategic Thinking, Real World Results. For more information: http://www.windward.com

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