Wipro and ServiceNow Studio aim at workflow automation and safe operation

Author: Sharon Florentine • August 22, 2021

Wipro Limited and ServiceNow have teamed up to launch @now Studio, a facility in Texas designed to help customers with digital transformation, workflow automation, global risk mitigation, compliance and security operations automation.

@now Studio is located in the Wipro Technology Center in Plano, Texas, which is also WiPro’s US cyber security center. @now Studio will focus on cultivating capabilities, presenting solutions, and accelerating the co-sale and co-creation of ServiceNow solutions. The studio will also leverage local start-ups and the Texas higher education ecosystem-such as the University of Texas at Dallas, the University of Texas at Austin, the University of North Texas and the University of Houston.

This is Wipro’s first @now Studio. The global IT consulting company plans to open more studios in Europe, Asia Pacific, the Middle East and Africa-but the exact location and release date have not yet been announced.

Wipro business expansion and evolution

Wipro is headquartered in Bangalore, India and is supported by approximately 209,000 employees. The company has been improving its IT service catalog and partner portfolio. The strategy includes selling some assets, acquiring other assets, and organizing around various cloud services. Example moves include:

ServiceNow business expansion and evolution

At the same time, ServiceNow CEO Bill McDermott (Bill McDermott) has been promoting business development beyond IT Service Management (ITSM) to provide more workflow automation opportunities in areas such as HR, finance, and SecOps.

The recent results are impressive: the company’s revenue for the second quarter of 2021 was $1.4 billion-an increase of 32% over the same period last year

The growth strategy also involves the development of ServiceNow’s partner ecosystem. To this end, ServiceNow hired Deloitte Consulting veteran Erica Volini in August 2021 as the senior vice president of global alliance and channel ecosystem (ACE) listing (GTM) operations.

Wipro, ServiceNow @now Studio: Executive comments

In a prepared statement about the new Texas studio, Nagendra Bandaru, managing partner of Wipro Limited iCORE, said:

“We are very pleased to strengthen our partnership with ServiceNow. We look forward to using @now Studio to enhance our ServiceNow functionality, build cross-industry solutions, and help our customers streamline processes and automate their workflows. We are also very excited. Happy to expand our business in Texas and take advantage of the ecosystem that the state must provide. The studio also represents the expansion of our cyber security capabilities and the use of local labor to accelerate innovation. Our cooperation with local universities will increase Employment opportunities and expand our intellectual property in cyber security.”

David Parsons, Senior Vice President of ServiceNow Global Alliance and Partner Ecosystem, added:

“As companies all over the world want to improve their business results and experience, we are proud to partner with Wipro to launch their @now Studio. This will be an excellent platform to help our customers accelerate their digital transformation journey.”