With Rome, ServiceNow promotes mixed work

From Quebec to Rome. The geographic location of ServiceNow, which specializes in digital workflows, is enriched by the new location, which means that the new version of the platform was released after the release in March in Quebec and is used to manage mixed work up to the development of the company’s application.

This scene is well known. The pandemic does not intend to abandon us in the short term. It forces us to work remotely in terms of work organization, safety and employee relations.

The spread of the vaccine has revived the office, but mixed work has gained a foothold, productivity is usually unaffected, and the quality of life improved. Especially large companies, some of whom have chosen this path for a while and continue to work in the office, rarely, remotely, many.

Platform platform

This opens up space for the platform, such as by Serve immediately This is the same as Rome A series of updates have been proposed to make Rome a “platform platform” for digital workflows.As he explained Nerys Mutlow, innovative evangelist for ServiceNow, Everything fromEmployee center, A control room from which staff can find information, get help, and get in touch with other business areas, whether it’s IT or human resources.A starting point, collecting all the information needed by the company to provide communication in one place, and It will be integrated with Microsoft Teams.

The possibilities provided for enterprise collaboration do not exhaust the functions of Rome. ServiceNow aims to promote the development of company automation through it.Goal is Reduce the burden on employees to deal with repetitive tasks And let them focus on projects that generate commercial value.

with Automated discovery Identified ten major job automation opportunities, and Health log analysis enhancement Use artificial intelligence to detect and automatically solve problems before they occur, and use solutions Black predictive AiOps.

Follow the application

Having passed the tests of Mercedes-Benz, Santa Monica, Deloitte and SnapNurse, Rome has entered the world of apps.Start with observation Every company is now a software company that reinvents and creates new business models Through digital products and services and mixed labor, the need to access company resources from anywhere and through mobile devices is obvious. The new version is introduced Mobile app builder It allows developers to use a single interface to configure fascinating mobile applications for iOS and Android.

Basic idea, thanks also Customer Service Manual: Centralized layout, Is to improve the user experience by quickly solving problems and allowing employees to focus on key processes and data that lead to better results. The work is mixed, but the goal is always the same: to make the business run.