Work in an office or “Rome”

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ServiceNow version of mixed working form Work in an office or “Rome”

The new version of the ServiceNow platform is designed to support companies facing the biggest challenges in a mixed work environment. The Roman version of the Now platform is customized to meet these special requirements.

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With the current version of “Rome”, the company should be able to best meet the new requirements of the mixed working world.

(Photo: Public domain © Maite Rodríguez / Pixabay)

After the recession, the global economic growth rate exceeded the highest level in 80 years. An agile working environment can help companies accelerate innovation capabilities and drive this growth. With the new Rome version now available, ServiceNow hopes to support the company in this regard.

Function to prevent “application fatigue”

  • That Employee center As a digital command center for a mixed workforce. Employees should be able to quickly and easily find personalized information, complete tasks, receive help, and request cross-departmental services through a single web interface. The employee center can also be integrated with Microsoft Teams.
  • Employee journey management Guide employees to complete the cross-departmental process from entry to exit. It also enables HR teams and managers to personalize resources, plans, and requirements without having to leave the platform with no-code tools.

In addition, new artificial intelligence and automation capabilities should ease the manual tasks of employees:

  • Automated discovery The ten most important ways to automate workflows were identified from more than 180 topics through ServiceNow applications (such as virtual agents, automatic routing, and agent assistance).
  • Health log analysis enhancements Provide automated problem solutions to help identify problems before they occur and affect users.

Functions to meet mobile needs

The employee center hopes to reduce “digital fatigue”-application fatigue by bundling the necessary details in one place.

(Picture: ServiceNow)

With the release of Rome, ServiceNow also has Mobile app builder A sort of. This will enable developers to easily create and configure mobile applications for iOS and Android-with a single interface, better features, and user guidance.

new Customer Service Manual: Key Layout After all, it should improve user-friendliness and enable employees to solve problems quickly.

(ID: 47651323)

#Work #office #Rome

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