Nutanix expands integration with ServiceNow

Nutanix, a hyper-converged infrastructure (HCI) specialist, has further expanded the integration of its systems and software with ServiceNow solutions. Nutanix Calm application automation and management tools and Prism Pro monitoring software are now integrated with ServiceNow solutions and applications.

Further integration should ensure that IT administrators spend less time on the day-to-day management of their cloud infrastructure and applications. This allows them to focus more on core activities and business activities.There are now new options between the two providers

Integration with Calm version 3.0

Specifically, the improved integration mainly includes integrating version 3.0 of the Calm software (still under development) with the ServiceNow platform. Calm 3.0 will provide Nutanix and ServiceNow users with the opportunity to use ServiceNow’s consent flow and auditing capabilities to automate application lifecycle management. Among other things, this involves automated upgrades, patches and extensions. In addition, passwords can be managed in a central CyberArc vault through the integration between CyberArc and ServiceNow.

In addition, the Calm 3.0 solution adds the ability to configure the infrastructure as code (IaC) based on a Python-based Domain Specific Language (DSL) to create a Calm blueprint. According to the HCI supplier, Calm DS1 has the same functions as the Calm user interface (UI). The difference is that Calm DSL has human-readable version control code. According to the vendor, this code can handle the most complex application scenarios.

Nutanix Prism Pro management tool and ServiceNow

In addition, users of the Nutanix Prism Pro management tool can directly collect information about alarms and events and respond directly in the ServiceNow portal. For example, they can focus on issues around the infrastructure through automatically created tickets and resolve these issues in the ticket system.

In addition, Nutanix and ServiceNow users can also limit them to interfere with unexpected cloud consumption. For example, they can insert the cost management and safety recommendations of the Nutanix system directly into the existing workflow of the ServiceNow platform. For this reason, the ticket is also automatically generated. These tickets are based on cost-saving recommendations and security alerts for vulnerabilities. It can be resolved by assigning the ticket to the appropriate person.

Participate in the competition

From the perspective of the HCI vendor, the entire integration of the Nutanix solution is designed to convince end users that Nutanix products are the best and easiest way to use with the ServiceNow platform. In this way, HCI vendors will compete with other HCI vendors, such as Cisco, Dell EMC, and HPE, which also have extensive integration with the service platform.