Signed an agreement to acquire Mountain View, a company specialized in artificial intelligence-based dialogue platforms
Designed to improve its native AI capabilities and make business workflows flow smoothly in major languages, Current service Announced that an acquisition agreement had been signed Channel AI.
Mountain View, which focuses on an AI-based dialogue platform, will allow work requests initiated in German or Japanese to be resolved through chatbot solutions Virtual agent, Which brings a great experience.
In fact, 75% of Fortune 500 companies use the ServiceNow platform, and most of them want to allow their employees to conduct activities in their native language.
ServiceNow expects to complete the announced acquisition of the company established in 2016 by CEO Ravi N. Raj, CTO Madhu Mathihalli and CTO Mitul Tiwari at the end of the current first quarter.
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