ServiceNow acquires Intellibot to help the company automate workflow

ServiceNow announced today that it has signed an agreement to acquire Intellibot, a robotic process automation (RPA) company based in Hyderabad, India. Intellibot complements ServiceNow’s core workflow capabilities to help customers automate repetitive tasks and provide intelligent end-to-end automation. ServiceNow intends to build Intellibot’s capabilities natively on the Now platform, making it easier for customers to integrate with their modern and traditional systems to increase productivity and strengthen existing artificial intelligence (AI) programs. ) And machine learning (AM).

“ServiceNow is a platform for the workflow revolution, providing powerful end-to-end automation capabilities that enable customers to simplify business decisions and open up the possibility of reaching new levels of productivity,” said Josh Kahn, vice president and senior president. ServiceNow’s flow creation products. “Our customers account for nearly 80% of the Fortune 500, and the vast majority of them are trying to promote automation in a mix of traditional and modern applications. It is easy to automate workflows and increase productivity.”

ServiceNow recently launched the Quebec version of the Now platform to help companies accelerate digital transformation in the new world of work spawned by the new crown pneumonia epidemic through rapid innovation, agility, and higher operational productivity. Intellibot will complement these functions and extend ServiceNow’s current capabilities in AI and AM, integration, low-code development, process mining, process automation, NLX, chatbots, and virtual agents.
Srikanth Vemulapalli, chief technology officer and co-founder of Intellibot, said: “We are proud to join forces with ServiceNow, ServiceNow continues to invest in powerful end-to-end automation capabilities to make people’s work world better. “Our RPA and ServiceNow work The combination of processes will help companies better connect different systems to accelerate innovation and flourish in the new world of work. “

The acquisition also helps ServiceNow focus more extensively on the Indian market, which is one of the company’s fastest-growing markets. The company plans to build two new data centers in India by the first quarter of 2022. These new facilities will meet local data residency requirements, form part of ServiceNow’s advanced high-availability architecture, and increase support for cloud service scalability. company. India is home to ServiceNow’s second largest R&D center and an increasingly important talent center for the organization. ServiceNow plans to double the number of its employees in the country in the next three years.