San Francisco, September 22, 2021 /PRNewswire-PRNewswire/ – ScreenMeet, a cloud-native in-platform collaboration solution, today announced a Series B investment led by existing investor Aspenwood VC and new investor Salesforce Ventures. ScreenMeet provides video chat, screen sharing, remote support and co-browsing solutions built into the Salesforce and ServiceNow platforms. ScreenMeet provides a seamless user experience including single sign-on and data integration, so users do not need to leave Salesforce or ServiceNow to provide these enhanced services.
As the global pandemic has led to increasing demand for remote work and online sales and support activities, Series B financing has been completed. ScreenMeet’s collaboration product suite for contact center and IT service desk workflows continues to grow, and ScreenMeet’s revenue is expected to double this year.
“We are extremely proud of the progress and growth we have made over the past 18 months,” Ben Lienthal, CEO of ScreenMeet, “Even during the dramatic environment surrounding business operations during the pandemic. We have seen demand and demand for our solutions as more and more online businesses and companies have to remotely support their employees and Customers grow. Having our two most strategic partners participating in this round of financing further validates the value we can bring to Salesforce and ServiceNow customers and their employees.”
“ScreenMeet is a classic example of our use of innovative technology partners to further enhance our simple and professional customer experience,” said Jim Rose, Executive Vice President Customer Support, Salesforce. “Screen sharing is a key feature that helps our customers in this digital-first world. Through the integration of ScreenMeet and Service Cloud, it can also be seamlessly used by our support engineers.”
“We are happy to support them as ScreenMeet has a collaborative category of sales, service and support,” commented Lars Lecky, Managing Director of Aspenwood VC. “We have been following this company for many years and look forward to supporting their current and future development.”
About ScreenMeet
ScreenMeet was founded in 2015 by online conference and customer support veterans, and aims to build a new generation of cloud-based enterprise customer support tools and IT help desks for industry-leading global brands. For companies seeking to provide an excellent personal-to-personal customer support experience, ScreenMeet provides specially built support software that integrates with CRM, CSM, and ITSM platforms that use the latest cloud technologies. For more information, please visit http://www.screenmeet.com.
About Salesforce Ventures
Salesforce Ventures is Salesforce’s global investment arm, focusing on working with the most ambitious enterprise technology companies at every stage.Since 2009, Salesforce Ventures has invested more than $3 billion More than 400 leading companies, including Auth0, Databricks, DocuSign, Guild Education, Hopin, monday.com, nCino, Snowflake, Snyk, Stripe, Tanium, Twilio and Zoom. Salesforce Ventures provides portfolio companies with unparalleled access to Salesforce (one of the world’s fastest-growing enterprise software companies), including strategic consulting, customer introductions, and the most powerful cloud ecosystem. Salesforce Ventures has invested in more than 25 countries/regions with offices all over the world, including San Francisco, Irvine, New York, London, Tokyo, with Sydney. Follow @SalesforceVC and learn more on salesforce.com/ventures.
Media contact
Scott Rich, ScreenMeet, +1 978-808-6340, [email protected]
SOURCE ScreenMeet
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