Quality and excellence are the source of specialization: the principle is universal, but it is more applicable to the technical field, where the success of the project is related to the quality of the product and the know-how: 80 rows, Is a new company of Beta 80, a long-established IT company, whose purpose is to support the platform Current service, Only available High skills for specific solutions.
Tow 80, a completely focused new company
In the official demo event, Fabrizio CanedoliThe CEO of the new company clarified the company’s mission and strategy.
“He has started-we are already great and the experience gained through Beta 80 has been strengthened. We are currently 34 customers That is one third of our ServiceNow market, and we have more than 80 projects under our management. We are the only company in Italy that specializes in the technology of American multinational companies, with as many as 109 certifications. “
According to the CEO’s report, TOW 80’s recommendation is to help (large and medium-sized) companies The road to digital transformation, Provide effective support (to reduce costs and maximize IT performance) and effective (to generate new business and bring profits).
ServiceNow for workflow optimization
ServiceNow, Cloud platform to manage and optimize workflow (IT, human resources, customers) are the key to the whole process. “Target-he said Antonio Rizzi, ServiceNow’s solution consultant manager-will bring the immediacy and ease of use of consumer technology into business scenarios and processes. “
In the context of social economy,user experience Representing the main factors of participation and differentiation, service efficiency must be the highest at all levels. ServiceNow allows you to simplify and Automate the management of various processes Business preferenceIntegration of silos, Through a series of specific modules that can be gradually implemented. “This is a way-he said Flavio Gatti, Beta 80’s ICT solutions manager.Usually, our customers start with IT service management projects and then proceed with more complex plans, including Customer Service Management, L’IT business management withIT operation management. You can use previous investments on the platform» to add functionality in successive stages.
The experience of Italian customers
TOW 80 became a partner of the company’s transformation plan, and its effectiveness has beenVery severe Information about the ServiceNow project: So far, 97% of customers have confirmed and expanded their cooperation with Beta 80.
among them,Catholic University of Milan A project has been created to simplify and integrate students’ front-end services and internal digital workflows, thereby reducing the technical burden.
Yes, A company specializing in digital payment management, found a single solution for managing purchasing activities, warehouse movement and Pos allocation in ServiceNow. It has advantages in optimizing inventory, controlling intervention measures, and reducing costs.
Leroy Merlin (Leroy Merlin) ItalyCompanies engaged in large-scale DIY distribution started to use Beta 80 and ServiceNow to take risks in 2015 to realize the Itsm project.Currently, the partnership will continue to be carried out in the ITOM and ITBM plans, while the group’s platform integration plan is underway (the company and soIn fact, Leroy Merlin (Leroy Merlin) participating companies have actually adopted ServiceNow as the technology of their own companies). “In such a complex project, Mauro Ferrante, customer and service desk manager at Leroy Merlin Italia, said that the critical eye of the partners was a success factor.”
Combination of TOW 80 and ServiceNow
The value of Beta 80 is not only recognized by customers, but also recognized by ServiceNow itself.like he said Bernardo PalandraniDirector of Multinational Corporation Medi Region Alliance and Channels, Partners are part of the secret of business success Flagship stores such as TOW 80 represent an important lever to achieve ambitious sales targets (ServiceNow’s goal is to reach US$10 billion in annual revenue from nearly US$4 billion at the end of 2019).
As he explained Maiocchi, Geneva, ServiceNow Regional Alliance Manager Ita and Israel, need partners High level of preparation (Achieved through a challenging certification path) and the ability to follow the provider’s innovation roadmap (important platform updates are released twice a year).
However, if a company like Beta 80 decides to build a business unit that is completely dedicated to ServiceNow, it is beneficial to be part of the team. “We believe that the birth of TOW 80 is the mark of a wedding. Maiocchi concluded that a partner who is dedicated to our technology is a confirmation of successful strategy and cooperation.
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