In Italy, 57% of CIOs have digitized at least half of their business processes: ImpresaCity.it

Data from recent research Current service, Show how CIOs in Italy realize that digitalization can improve the efficiency of key business processes (such as customer service, finance, IT, and law).In fact, if already 57% of Italian CIOs announced that they have digitized at least half of their processes and workflows Their company’s research also shows By 2022, this proportion will rise to 98%It seems to say that it has been three years from now.

However, as it should be pointed out, in order to take full advantage of the impact of digital transformation, CIOs must Face some challengesThis is because the company’s weaknesses hinder the innovation process.In order to continue the transformation process and achieve complete success in different business areas, CIOs must therefore Consider five key points The study emphasizes that it involves More than 500 CIOs from 12 countries around the world (including Italy).

first of all Cooperation with C-level: 76% of CIOs cooperate with COO to standardize workflow, 65% cooperate with CEO, but there are still 10% who say they are solely responsible and then Cooperation with external partners: 55% of CIOs work effectively with external partners, but only 8% say they have truly effective collaboration on digital transformation projects.

This is also necessary Align digital goals with corporate goals: Only 14% of CIOs say they are really effective in setting business goals in all areas.The fourth point is Involve IT in different aspects of the organization: Few CIOs can involve IT in all aspects of the business. Only 6% agreed that their organization can form teams with members from different fields to promote digital transformation projects.Finally, it is necessary Track results and adjust strategyIn the world where digital efforts are presented to enterprises, there is still much room for improvement.Only 6% of CIOs believe they are truly effective in measuring progress and presenting the results to management

“CIOs play a vital role in driving digital transformation strategies. Their efforts have improved the results of different business areas such as human resources, finance, IT and law.He explained Antonio Rizzi, Senior Manager, ServiceNow Solution Consulting. “Many CIOs are still struggling to realize the lasting benefits in their digital strategy. To this end, they need to ensure that IT involves all aspects of the business and that their goals are aligned with business goals.In this way, CIOs will accelerate innovation and improve financial and employee performance“.

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