Accenture and ServiceNow collaborate to launch a new business group; Julie Sweet

Accenture with Current service According to a five-year, multi-million-dollar agreement to cooperate to create a new Business groups promote digital transformation Accenture reported on Thursday that this eased operational challenges.

“By further strengthening our strategic alliance with ServiceNow, we will enable our customers to accept change more quickly,” Julie SweetChief Executive Officer of Accenture. “By moving to the cloud, they can reimagine their operations, re-skill their employees and become more sustainable.”

of Accenture Services Group By adopting digital workflows that provide a modern and personalized customer and employee experience, it will help organizations improve organizational processes and obtain technology investment.

The business group will provide self-service and remote work procedures to leverage platform-driven technology-driven workflows to increase flexibility and mobility. Work process innovation will focus on employee engagement, customer service and operations, artificial intelligence in IT operations, and security and risk.

Sweet added: “Working with ServiceNow to automate complex processes and create a better experience across the industry, we will help organizations provide greater 360-degree value to everyone, their customers, employees, shareholders, and partners. And the community.”

The Accenture ServiceNow business group will provide customers with industry- and domain-specific solutions and services with the support of approximately 8,500 Accenture employees. The skilled workforce has expertise in transformational workflow and platform development, marketing, sales and business development in many priority industries.

“Our partnership with ServiceNow and Accenture brings together a world-class team, expertise and modern workflow platform to accelerate the digital transformation of each organization. The Accenture ServiceNow business group will help each organization become a digital business in the 21st century ,” ServiceNow CEO Bill McDermott Said.

In addition, Accenture and ServiceNow will work to provide services to government entities. Earlier this year, Accenture Federal Services (AFS) announced a $96 million task list to help the Department of Veterans Affairs (VA) Modern enterprise service management And IT functions.

Accenture will use ServiceNow to power the department’s digital transformation and automate its manual workflows through applied intelligence (AI) and machine learning capabilities.