IBM and ServiceNow automate IT operations

Ibsen ServiceNow has andspread Strategic partnership Created to help the company Reduce operational risks E cut costs Apply AI to automate IT operations.usable Before the end of the year, A New joint solution It combines the former’s AI-based hybrid cloud software and professional services with intelligent workflows and the latter’s IT services and operations management products.

“Artificial intelligence is one of the main forces driving changes in the IT industry, and every company is rapidly becoming an artificial intelligence company.”, He claimed Arvind Krishna (Arvind Krishna), CEO di Ibn. “By cooperating with ServiceNow and Now Platform, customers will be able to use artificial intelligence to quickly reduce unexpected costs of IT incidents. Together, Watson AIOps and ServiceNow’s Now Platform become a powerful new way to transform IT operations using automation. “

of New solution Combine mebm Watson AIOps versus I Smart workflow And products IT Service Management (ITSm)E IT operations management visibility (Visibility) of Current service.Designed for Help customers Use data to gain deeper insights driven by artificial intelligence, Baseline of a typical IT environment And take action to prevent Solve IT problems at scale. Now, companies using ITSm can insert event history data into Watson AIOps’s deep machine learning algorithms to create IT environment benchmarks, and have the following features: Identify anomalies Outside the normal environment. According to preliminary results from Watson AIOps early adopter customers, this campaign will take up to 60% of the time for manual identification.

“For every CEO, digital transformation has changed from opportunity to inevitable. ServiceNow has promoted a revolution in workflow, and the collaboration with IBM combines the intelligent automation capabilities of the Now Platform with the powerful capabilities of Watson AIOps.”He commented bill McDermottt, CEO Current service. “Our goal is to lead a generation of leap forward to increase productivity, innovation and growth. ServiceNow and IBM help customers meet the digital business needs of the 21st century.”