Accenture and ServiceNow established a dedicated business unit

Accenture and ServiceNow have established a new business unit to help private and public sector customers accelerate their digital transformation and better respond to today’s dynamic operational challenges.

The Accenture ServiceNow business group will invest millions of dollars in the two companies over the next five years.

The Accenture ServiceNow business team will use applications that can provide modern, personalized customer and employee experience digital workflow, to help organizations quickly develop organizational processes and release the full value of technology investment. This includes enhancing the capabilities of employees and customers through self-service and remote work plans, thereby providing greater flexibility, flexibility and more options. By using platform-driven, technology-driven workflows to create more modern workplaces, organizations can better balance business needs, meet customer needs, increase employee engagement, meet productivity expectations, and optimize workplace costs.

Accenture CEO Julie Sweet (pictured) said: “By further strengthening our strategic alliance with ServiceNow, we will enable our customers to accept changes faster.” “By migrating to cloud computing, They can reshape their operations, retrain their employees and become more sustainable. By working with ServiceNow to automate complex processes and create better experiences across the industry, we will help organizations provide more 360 ​​degrees Value benefits everyone, including their customers, employees, shareholders, partners and communities.”

ServiceNow CEO Bill McDermott said: “The leaders of every organization know that they Twenty- Century’s technology is too slow, too quiet, and too stuck in the status quo to meet the ever-changing digital needs of today’s employees and customers. Speed, agility and flexibility are now needed. Our partnership with ServiceNow and Accenture brings together a world-class team, expertise and our modern workflow platform to accelerate the digital transformation of any organization. The Accenture ServiceNow business group can help each organization create one 21e- Century Digital Corporation. “