Since Corona, 4 out of 5 employees in Germany have seen better working conditions

Although more than half of employees want to keep the new working methods, almost every second of managers want to return to the work process before the corona pandemic.

The impact of the corona pandemic on the company has been considerable. This applies not only to collapsed markets, but sometimes even to sharp declines in sales. In the short term, the company’s work has also changed a lot. German managers and employees believe that thanks to the use of technology, their companies can transform work processes faster than expected.

German companies hope to use the released funds mainly for digital transformation. Therefore, in comparison with Europe, Germany ranks first. These are the core results of the impact of Covid-19 on work and the global opportunities and innovation research conducted by the US software provider ServiceNow. “Kroker’s Look @ IT” exclusively displays German search results in advance.

The most important results of the study are clear at a glance:

1. New work style: In Germany, nine out of ten executives said that the pandemic has caused their companies to reconsider. Global studies have also reached this conclusion. 82% of German employees believe that their company has created better working methods since the crisis broke out.
2. Quick conversion: 88% of managers and 85% of employees said their company has switched to a new way of working faster than they thought. This shows that both managers and employees are pleasantly surprised by the rapid changes in the company.
3. Digital transformation is a top priority: Among nine out of ten respondents in Germany, Covid-19 reduced operating costs (88%). Executives believe that this should be invested specifically in digital transformation (70%). This puts Germany at the top of the national comparison, followed by France (54%) and the Netherlands (54%).
4. Change is difficult: More than half of employees want to retain the new working methods (57%). This is not the case for executives: 45% of executives said they hope to resume normal work processes before the corona pandemic.

The company has quickly adapted to the new conditions, but still needs to do more to keep up. Almost half of managers (46%) and more than half of employees (54%) believe that the transition to the new normal will be more difficult than the temporary transformation at the beginning of the lock-in. European research participants all agree with this view.

The fact that most companies are at a disadvantage in terms of numbers makes this challenge even more complicated. Almost all executives surveyed (96%) admitted that they still have offline workflows, such as document approval, security incident reports, and technical support requests. Progress has been made, but after months of working from home, 66% of managers and 61% of employees said that their employers still do not have a fully integrated system to manage digital workflows.

More facts and figures from ServiceNow’s “Work Survey” in the infographic below-click twice to enlarge:

What: ServiceNow

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