Accenture Federal Services won in the US. Army Intelligence and Security Command contract

Accenture Federal Services (AFS), a subsidiary of Accenture, has won a five-year contract from the US. Army Intelligence and Security Command (INSCOM) to deploy ServiceNow and modernize its Enterprise Service Management (ESM) capabilities.

The cloud based ServiceNow platform helps businesses automate their IT workflows, connecting people, functions and systems. The deployment of the platform will improve customer support and maximize efficiencies for INSCOM by integrating service management functions across all security domains.

“As a former US. The Army’s senior intelligence officer, I understand that Digital Transformation plays a critical role in supporting the Army’s complex, multi-disciplinary operations around the world,” said Mary Legere, AFS Managing Director and Strategy and Engagement Lead, National Security Portfolio. “Accenture Federal Services has deep expertise in ServiceNow integrations and we look forward to supporting INSCOM in this deployment.”

AFS will deploy ServiceNow as part of the INSCOM Digital Transformation Support Services (IDTS2) contract issued in partnership with Carahsoft under their Department of Defense Enterprise Software Initiative (ESI) blanket purchase agreement for Solutions and Service Service.

“Accenture Federal Services is excited to support INSCOM’s continued drive to digital,” said Erik Raynes, AFS Managing Director and Services Intel Client Account Lead, National Security Portfolio. “This award reflects our leading capabilities and trusted partnership with ServiceNow. We look forward to playing an important role in improving the quality and speed of support INSCOM provides to its workforce and supported commands around the world.”

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