CGI is a multinational IT and business consulting services firm with over four decades of experience delivering industry insight, expertise, and managed services for business clients.
With a workforce of 82,000 in 400 locations, CGI has a broad global footprint and a partner ecosystem that includes the world’s leading IT companies. CGI recently made our list of top enterprise IT channel partners because of its size, financial strength, and range of services for end-to-end IT management and web-based solutions. Serving more than 20 industries, CGI offers its proprietary solutions and services for business, system integration, business processes, infrastructure, and more.
This profile offers a look at CGI services and solutions, target markets, user opinion, industry recognition, and current financial position for potential channel partners to evaluate.
CGI Solutions and Services
CGI Solutions is the company’s nearly 100 proprietary products and services offered to clients beyond traditional consulting and managed services. Featured solutions include:
- Collections360: managed services for debt collection
- Advantage: enterprise resource planning solution
- Trade360: software, infrastructure, and support for global financial trading companies
- OpenGrid360: enterprise data management and system integration
- All Payments: modular architecture of products for payments processing operations
Business Consulting
The company’s dedicated business consultants offer expertise in business strategy, customer value, operational efficiency, people-centered innovation, and digital leadership through industry CIO agendas. CGI consultants provide personalized insight into hardening end-to-end capabilities through working closely with clients. CGI experts understand industry-specific needs and opportunities to help clients optimize their IT infrastructure and processes.
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Systems Integration
While evaluating the supply chain, the orchestration of hardware, software, and applications within a hybrid IT environment is very important. A longtime system integrator, CGI has extensive experience helping clients integrate critical data from traditional and emerging technology sources. CGI approaches to system integration today include:
- Integrated security for productivity, data integrity, risk management, and compliance
- Global transmission network to establish and expand digital services across continents
- IP -based solutions including more than 175 reusable enterprise applications for clients
Managed IT Services
As organizations address the increasingly complex IT environment, MSPs offer a competitive advantage in business agility. CGI recognizes this and sees its IT -managed service solutions as an extension of its client infrastructure.
With a global network of 32 delivery centers, the company can provide the management model, IT service metrics, continuous improvement, innovation, and the framework, processes, and tools needed for global organizations.
Application Services
CGI application management services emphasize how important the software used by organizations is to its ultimate success. The company’s application solution stack includes:
- Application development to optimize apps and drive strategic business results
- Application portfolio management for evaluating apps against technology purposes
- Quality assurance and testing to reduce risk and fulfill service level requirements
- Application modernization to maximize current apps and goals
- Modification of DevOps for a fast, flexible, and reliable end-to-end IT delivery approach
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Infrastructure Services
CGI helps clients with hybrid cloud IT and DevOps environments build the next generation of IT infrastructure. The company’s IT architecture experts work with clients to solidify security, establish a sustainable management framework, enable business process automation, and efficiently integrate new hybrid technologies into vital legacy systems.
Business Process Services
CGI Business Process Services (BPS) leverages data insights, industry expertise, and smart automation to deliver smart operations for clients. With the company’s mature, rapid deployment technology, organizations can access tools such as a global delivery model and omnichannel services to drive operational success. CGI has more than three decades of business process management experience, with services now offered by 10,000 BPS professionals working in 40 languages.
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Target market
CGI target markets include:
- Banking, capital markets, and insurance
- Communication and media
- Energy and equipment
- Government, healthcare, space, and life sciences
- Manufacturing, retail, and consumer services
- Transportation and logistics
Innovation and Research
Meeting the evolving needs of companies across the industry means being at the forefront of the latest trends. CGI research includes industry reports for target markets and annual findings in interviews with nearly 1,700 industry executives.
The 2021 CGI Voice of Our Clients data showed findings such as:
- Industry leading trends include the move toward digitalization, change management, supply chain optimization, cost control, and cybersecurity awareness.
- Key business priorities in these industries include customer experience, new products and services, and digitization.
- Top IT priorities in industries include IT modernization, business process improvement, cybersecurity challenges, and application rationalization.
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Industry Identification and Analysis
Gartner Magic Quadrant and Peer Insights
| Industry Report | When | Yes |
| Enterprise Asset Management | 2019 | Niche Player |
| Data Center Outsourcing and Hybrid Infrastructure Managed Services | 2018 | Niche Player |
| Application Testing Services | 2018 | Niche Player |
CGI holds over 40 client reviews in a number of Gartner Peer Insights solution categories, including:
- Enterprise Asset Management Software
- Application Testing Services
- Oracle Application Services
- SAP Application Services
In customer reviews, clients feature clear documentation for onboarding, quality access, dedicated professionals, and the strength of the vendor-client relationship.
IDC MarketScape
| Industry Report | When | Yes |
| Global Digital Strategy Consulting Services | 2021 | Major Players |
| Professional Services for the Government Citizen Experience (Europe) | 2021 | Major Players |
| Digital Transformation Service Providers (EMEA Oil & Gas Industry) | 2020 | Major Players |
| Worldwide Integrated Payment Platforms | 2020 | Major Players |
| Worldwide Retail Co-Innovation Services Provider | 2020 | Major Players |
Ecosystem Partners
The enterprise IT solution provider has an extensive network of some of the largest and well -known IT vendors in the industry with over 150 technology partners. Boasting a partner agnostic approach, CGI colleagues strive to give clients a range of options to suit their specific needs.
| Featured Partners | AWS, Automation Anywhere, BluePrism, Google, Microsoft, Salesforce, SAP, ServiceNow, and UiPath. |
| Known Partners | Adobe, Cisco, Apple, Cloudera, CA Technologies, Citrix, Dell, F5 Networks, Esri, Gartner, Infor, Hitachi, Huawei, GitHub, Opentext, MuleSoft, Oracle, NetApp, Pentaho, PEGA, RSA, RedGat, Qlik, SAP, Slack, Snowflake, SolarWinds, Splunk, Talend, Tableau, and VMware. |
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CGI Competitors
CGI: Company Background
Founded in 1976 in Quebec City by Serge Godin and André Imbeau, CGI is an abbreviation for “Management and Computer Science Advisors”Or, in English,“Government and Industry Consultants. ” The earliest CGI services include IT consulting, system integration, and outsourcing.
More than four decades later and Canada’s business IT partner has a global presence with 82,000 consultants and professionals in 400 offices in 40 countries.
Growth, Acquisition, and Financial
The growth of CGI in recent years is due to its 17 acquisitions. The company added Bell Sygma in 1998 and IMRGlobal in 2001 to more than double the size of the company. CGI continued to expand its global footprint by acquiring American Management Systems (2004), Stanley Inc (2010), and Logica (2012).
In 2021, CGI reported annual revenue of nearly $ 9.6 billion, and the company’s market capitalization is currently in the short $ 20 billion.
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