Dynatrace and ServiceNow improve integration between platforms

Dynamic trace Announced an improved two-way automatic integration of its software intelligence platform with ServiceNow. such, Two companies They will improve the efficiency of their systems through intelligent automation, while reducing the risk of downtime through predictive problem identification and automatic correction.

The combination of the two platforms provides a comprehensive service map of the environment, a more consistent response based on artificial intelligence, and a closed-loop automated workflow to ensure the successful implementation of any changes or fixes. Likewise, the combination of smart functions built into each platform reduces the time spent on tasks that usually require a lot of effort but are of lower value. This allows IT teams with limited resources to focus on activities that generate more value for digital transformation and innovation and thus achieve better business results.

Dynatrace and ServiceNow together for real-time automation topology

The partnership between Dynatrace and ServiceNow enables customers to increase efficiency through real-time automated topology that spans hybrid and multi-cloud environments with rich context for understanding Potential problems in digital services and their root causes.

In practice, proactively identifying issues that affect the implementation or operation of cloud services allows you to prioritize those issues that have the greatest impact on the business, thereby ensuring the continuity of digital and application business.

Steve Tack, senior vice president of product management at Dynatrace said: “As customers execute their digital transformation projects in a dynamic multi-cloud environment, they seek ways to control cloud complexity and gain more time for innovation. Together, we will enable AIOps methods for autonomous operations in the cloud.”