Forescout and ServiceNow ensure the safety of critical OT equipment

Forescout

IIoT Partnership

With integration, companies can consistently identify and protect critical OT devices

Forescout Technologies, Inc. (NASDAQ:FSCT), the leading security specialist for device visibility and control, announces the expansion of technology integration with long-term partner ServiceNow. To ensure the integrity and stability of critical infrastructure, both manufacturers provide an effective and optimized integration that enables both asset observation and prevention, detection and response to hazards to industrial control systems (ICS) and operational technology environments (OTs). improves.

Pedro Abreu, Chief Product and Strategy Officer B Forscout

“Forescout and ServiceNow represent the future of integrated OT network security,” said Pedro Abreu, Forescout’s Chief Product and Strategy Officer. “Combining the strength of ForeScout in the detection, classification and threat detection of control systems with the power of Service Now’s CMDB – which provides a single recording system for IT – help make previously undetected objects visible on the network It will also reduce the hours of unnecessary manual labor and the uncertainties that currently threaten the OT and industrial IoT landscape.”

The integration enables security teams to make informed decisions based on device type and environment to close security vulnerabilities on unmanaged OT devices. It improves performance on key metrics such as mean time to resolve (MTTR) when resolving weak or affected systems. The integrated solution combines complementary technologies for OT device detection and threat detection and configuration management. It centralizes security and improves resilience in manufacturing, energy, transportation and other sectors where increasingly Internet-connected infrastructure is often invisible to traditional cybersecurity controls.

Companies using ForeScout to continuously explore and monitor OT and ICS environments can now take advantage of Service Now’s powerful CMDB (Configuration Management Database) platform for more efficient asset, service and security management. The integration provides data-driven capability to automate device discovery, CMDB updates, and first aid or incident management workflows based on risk level, and allows for easy scaling of countermeasures based on technology and business needs.

“ServiceNow CMDB is the data platform for IT,” says Jeff Hausmann, Vice President and General Manager Von ITOM, Security and CMDB bei ServiceNow. “The ServiceNow CMDB’s data augmentation helps drive change, deliver services, and guarantee operational reliability to customers through continuous device detection and automated workflows from Forescout. ServiceNow and Forescout security teams help their company’s OT and Enables industrial IoT devices to better understand and accelerate incident response to protect critical infrastructure.”

By leveraging enhanced OT and industrial IoT asset intelligence capabilities, companies can further reduce risk by leveraging established ForeScout Service Now integration capabilities that streamline workflows between the FourScout platform and ServiceNow security operations and IT Service Automated Management (ITSM) does. Organizations can accelerate the process of detecting, managing and responding to security and operational incidents by obtaining accurate information about their assets throughout the process. When Forescout detects that an instrument is non-compliant or at risk, an appropriate ServiceNow event is created and matched against the CMDB asset record. ForeScout can automatically respond to the incident with relevant network or system actions according to guidelines and keep accurate CMDB asset records with device context in real time. It creates an end-to-end asset intelligence and incident management system that continuously mitigates risks through optimized processes.

As a design partner, Forescout significantly supports ServiceNow in the creation of new and standardized IoT and OT classes for ServiceNow CMDB, which enables a comprehensive CMBD based on real-time device profiles in IT, IoT and OT Is. Vendors will continue to work together to shape the future of Service Now CMDB to more easily accommodate a wide range of device types. FourScout’s rich, context-related device information for IT, IoT and OT environments combined in combination with an orchestrated Service Now workflow provides clients with a comprehensive asset intelligence base that reduces risk by improving security posture and optimizing processes . “Forescout’s integration with ServiceNow’s CMDB eliminates the need for manual entry of spreadsheet and OT assets into the company’s CMDB. A consistent and up-to-date CMDB for IT and OTs ensures broad visibility and reduces cyber risk.” does less,” explains Robin Westervelt, director of research, security and trust, IDC.

Extended OT and Industrial IoT Forescout ServiceNow functions are immediately available.

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