Infosys cooperates with ServiceNow to provide enterprise-level service management; inventory rises by 1%

Infosys announced a partnership with ServiceNow, a leading digital workflow company dedicated to providing people with better jobs and providing enterprise-level service management for manufacturing customers.

Through this cooperation, Infosys will use its industry cloud blueprint (part of Infosys Cobalt) and deploy ServiceNow Operational Technology Management (OTM) to support the digitization of factories, workshops and factory operations in the manufacturing industry.

Polly Fabry, Senior Director of Carrier Digital, said: “Today, the manufacturing industry is exploring how to use the latest cloud technologies to accelerate digital transformation, optimize supply chains, improve factory performance, accelerate product innovation, and enhance services. Infosys is leveraging the full potential of the ServiceNow platform. Through their Cobalt product portfolio, make them our preferred partner. We believe that the cooperation between Infosys and ServiceNow will enable us to find faster and more innovative ways to respond to the ever-changing market and Promote business resilience.”

Narsimha Rao Mannepalli, Executive Vice President of Infosys, Head of Cloud and Infrastructure Solutions and Infosys Verification Solutions, said: “The digital transformation of the manufacturing industry has never been more important. Given the current situation, there is an increasing need to promote business innovation quickly. Prepare for the future while optimizing existing operations and reducing costs across the entire value chain. With the power of Infosys Cobalt and our elite cooperation with ServiceNow, we will help our customers bring multiple business benefits.”

Binoy Gosalia, Global Head of ServiceNow Industry Partnerships, said: “Speed ​​and agility are critical to maintaining OT security. Infosys Cobalt’s Enterprise Service Management Café accelerates its manufacturing customers’ ServiceNow through AI-driven plug-and-play deployment solutions. Travel. We look forward to our continued cooperation to enable manufacturers to navigate and succeed in today’s rapidly changing environment.”

As part of the transaction, Infosys will use its Enterprise Service Management (ESM) Café and ServiceNow OTM based on the Now platform to improve the flexibility and availability of key OT systems throughout the manufacturing sector. This cooperation will also be extended to meet the OTM, factory and operation digital needs of customers in the CPG, energy and retail industries.

At around 10.44 in the morning, Infosys shares were trading at Rs 1,733.10 per share on Sensex, an increase of 0.9%.