Infosys (NYSE: INFY), a global leader in next-generation digital services and consulting, today announced that it has become the leader of Everest Group ServiceNow Services PEAKMatrix®Assessment 2021. Leaders are defined as service providers who demonstrate outstanding capabilities. Carry out large-scale transformation projects covering the entire ServiceNow product portfolio and a strong focus on talent. They have invested a lot of money in jointly developing industry and/or function-specific solutions on ServiceNow, have acquired ServiceNow niche partners, and have high buyer satisfaction for providing ServiceNow participation.
Infosys is recognized for the value it provides on the ServiceNow platform through a part of Infosys Cobalt’s corporate service management cafes to accelerate time to market. The report also emphasized the ability of Infosys to effectively serve ServiceNow customers throughout the purchase range.
Everest Group evaluated 20 leading ServiceNow service providers through a multi-stage research and analysis process, and assessed their vision and capabilities in consulting, implementation, maintenance and support services.
The report highlights the advantages of Infosys in the following areas:
-Infosys built a set of powerful IP tools and accelerators on the ServiceNow platform, such as Enterprise Service Management Caf, to speed up the time to market
-It is a ServiceNow Elite partner; ServiceNow’s Global Award and Americas Regional Award demonstrate its global delivery capabilities
-Infosys provides a reliable end-to-end conversion certificate for the ServiceNow service on the entire product
-Customers can benefit from Infosys’s proven and excellent delivery performance, which is reflected in Infosys’s relatively high CSAT scores relative to peers in the past year
-Market-recognized technology and domain expertise-Extensive knowledge of the IT field, ServiceNow expertise and business-specific understanding-are its main advantages
-Infosys’ ServiceNow service covers the buyer segment, which emphasizes its ability to effectively satisfy customers across the buyer range
Infosys’ pre-built ServiceNow product suite-Infosys Enterprise Service Management Caf, is an AI-powered plug-and-play solution with more than 50 plug-ins, process templates and easy-to-deploy codes, which can increase the speed of ServiceNow implementation by 40% To 50%.
Narsimha Rao Mannepalli, Head of Cloud and Infrastructure Solutions and Executive Vice President of Infosys Verification Solutions, said: “The appointment of Everest as a leader indicates that we are committed to changing the customer’s service management landscape by digitizing its overall business processes. Infosys has simplification, Our rich experience in intuitive self-service portals and actionable dashboards can revitalize business applications in many vertical industries. The recent acquisition of the leading ServiceNow partner GuideVision is an example of our commitment to strengthening our global ServiceNow footprint and investment With the help of ServiceNow and leveraging the powerful functions of Infosys Cobalt, we will continue to maximize business value for our customers through extensive IT enterprise service management functions.”
Yugal Joshi, Vice President of Everest Group, said: “Now, the expectations of enterprises that adopt ServiceNow have surpassed ITSM functions. It covers cross-result-driven integrated service management functions, such as IT asset management, DevOps, GRC, finance and HR workflows. “In order to meet changing customer expectations and accelerate the customer’s ServiceNow journey, Infosys has built IP, which includes the Infosys Enterprise Service Management Caf, part of Infosys Cobalt. In addition, customers also benefit from Infosys’ delivery capabilities, domain expertise and The technical knowledge is in ServiceNow.”
INFOSYS LTD stock. The last trading price of BSE was 1060.6 rupees, while the previous trading day was the closing price. 1074.8. In more than 6,938 transactions, the total number of shares traded on the day was 253,115.
The stock hit an intraday high of rupee. 1083.5 and an intraday low of 1052.5. The net turnover for the day is Rs. 269619894.
#Infosys #selected #leader #Everest #Group #Service #Services #PEAK #Matrix #Assessment
More from Source