Knowledge 2020: ServiceNow User Conference is “completely normal”

ServiceNow has virtues out of necessity and has found a format for its user and developer meetings in which any interested visitor will not miss anything. Within six weeks, Knowledge 2020 (K20) provides digital real-time meetings and keynote speeches from customers, partners, experts, and your own leadership team.

I want to go there!

There are no shortage of highlights of the show: user stories from companies such as Swiss Re, Royal Bank of Scotland, Saab or Accenture will have some demos every week, which is worth your virtual visit. However, not only keynote speeches by companies or experts with outstanding names can prove helpful to the design of new business processes, but also many small seminars. This gives you the opportunity to exchange ideas on projects in smaller groups and to ask experts specific questions after they are introduced.

The corona crisis forced companies to see the concept of traditional office spaces at a glance. If everyone should be able to work from home or anywhere, then the need for robust digital workflows is more important than ever. Therefore, as a company, ServiceNow did not see that it was threatened by the crisis, but was stimulated. Despite the anticipated economic crisis, the decision to increase employees this year without reducing employees is self-evident.

Chief Executive Bill McDermott said before the meeting: “The unprecedented environment we find ourselves in shows that senior managers around the world can do a good job anywhere, anytime.” “When employees own When flexible, agile, and modern work processes are used to complete work, when, where and how to complete the work, productivity will not decrease, but will increase. Engagement will increase. Work will become better.”

Ensure your information advantage!

400 hours of lectures, Q&A sessions, workshops and exchange of experiences will help the company get employees back to work during the six-week meeting. At the same time, they should show them how to create a new workflow to allow for different and more flexible work. The conference will end on June 3, and CEO Bill McDermott will deliver a live speech.