The multilingual translation company is expanding its service to CRMs
CHEYENNE, Wyo., July 12, 2022 / PRNewswire/ – Language I/O, a global leader in multilingual customer interaction, today announced the release of its integration with ServiceNow. By providing a turnkey connector between its translation software and ServiceNow, Language I/O enables global companies specializing in human resources and information technology to provide real-time multilingual support at scale.
The integration with ServiceNow is the latest in a series of integrations offered by Language I/O, which is more focused on facilitating multilingual customer service and sales support through integrations with Salesforce, Zendesk, and Oracle Service Cloud.
“After integration with other popular platforms in widespread use, ServiceNow is the natural next integration,” according to Language I/O Chief Technology Officer Diego Bartolome. “It solves the multilingual needs of our clients in HR and IT service management so they can better serve their customers.”
“Our clients are eager for us to integrate with ServiceNow,” says Bartolome, “and this latest success now brings Language I/O one step closer to our vision of embedding in any workflow system. “
Language I/O optimizes its software integrations so that no training is required on those platforms, making it simple for brands to use its multilingual solutions. This seamless integration also empowers Language I/O customers to significantly reduce the operating and capital costs associated with globalization without reducing customer satisfaction.
ServiceNow is a powerful one customer interaction platform that accepts number one rank in Gartner’s Magic Quadrant for IT service management tools.
“ServiceNow is an immense platform,” said Language I/O Product Vice President Chris Jacob. “By integrating it with Language I/O as its translation provider, companies can use our translation services in a wide range of use cases.”
For more information about Language I/O and its services, visit https://languageio.com/. ServiceNow is online at https://servicenow.com.
About LIO
LIO enables Fortune 500 companies to interact with customers anywhere through proprietary machine learning technology, enabling real-time, company-specific translation. AI technology enables LIO to quickly generate accurate, company-specific translations of all user-generated content (UGC) including jargon, slang, abbreviations and misspellings in over 100 languages by chat, email, articles and social support channels. LIO is directly accessible via the API and seamlessly integrates with all major CRMs, including Salesforce, Oracle and Zendesk. The company was co-founded by two female entrepreneurs who bootstrapped the company, wrote the original code and gained large enterprise customers such as Constant Contact, Shutterstock, and CBS Interactive.
Media Contact
BLASTmedia for Language I/O
Lynzy Richey
317-806-1900 x190
[email protected]
SOURCE Language I/O
.