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The head of AIOps is advancing technology with enhancements to accelerate incident response and new reporting and analytics capabilities
SAN FRANCISCO-(BUSINESS WIRE)-Moogsoft, the AIOps pioneer and leader, today announced new product features and enhancements that expand integration capabilities, enhance the user experience, and provide customer actionable insights within days of implementation.
This press release features multimedia. See the full release here: https://www.businesswire.com/news/home/20220405005233/en/
Moogsoft Insights is a new reporting and analytics dashboard used to view historical data and analyze trends in business services. (Graphic: Business Wire)
More than half (54%) of CIOs saw a lack of skills as the biggest barrier to implementing an AI solution, according to Gartner. Moogsoft has enhanced its user experience to close the gap of these skills and make AIOps solutions applicable to ITOps, SRE, DevOps and Application Teams.
Moogsoft is celebrating 10 years in business this quarter, marking a decade of work that has resulted in the company’s lead in AIOps in the core technology category. In addition to significant company and customer growth, Moogsoft’s platform enhancements strengthen the company as an industry leader and innovator.
“Customers are moving fast as they adapt to the new digital world. But we know it introduces complexity when you have a mixture of old and new. This is why Moogsoft provides a domain-agnostic AIOps platform that helps keep strategic transformation initiatives aligned with minimal organizational disruption, ”said John Haley, VP of product and market strategy.
The latest benefits and feature enhancements include:
Service collaboration enhancements
- Insights Dashboard: Insights, the latest analytics and reporting dashboard, gives users a high-level view of the incident management lifecycle through historical data and business services trends.
- Advanced ServiceNow integration: Improved usability in ServiceNow through advanced bi-directional capabilities, maintenance windows and related CIs.
User experience enhancements and automation
- Webhook enhancements: Enhanced customization for incident API’s by linking to webhooks to further automate workflow and outbound integration.
- Improved filters for incidents and alerts: Grid Filtering improves the UI by allowing views based on user priorities, from application management to incident severity.
- Single Sign-On: Improved Azure Active Directory configuration for Single Sign-On (SSO) authentication for users outside of central IT teams in DevOps and SRE teams.
- New user onboarding improvements: To quickly demonstrate Moogsoft’s value to new users, an updated, intuitive flow has been presented for ingesting data and generating alerts on actionable insights.
For more information about Moogsoft and the latest updates to its feature, please visit www.moogsoft.com.
About Moogsoft
Moogsoft is the AIOps pioneer and leader in delivering the most advanced domain-agnostic platform that enables DevOps, SRE, and ITOps teams to identify incidents in advance, find out what’s wrong, and more. fix things quickly. Backed by a team with decades of deep domain experience and 41 issued patents, with an additional 31 pending, Moogsoft is constantly evolving. Founded in 2012, Moogsoft has more than 150 customers worldwide including American Airlines, Fannie Mae, Fiserv, HCL Technologies, Uber and Yahoo.
Moogsoft® and the Moogsoft logo are proprietary trademarks of Moogsoft Inc. All other products or names may be trademarks of their respective companies.
Check out the source version at businesswire.com: https://www.businesswire.com/news/home/20220405005233/en/
BLASTmedia for Moogsoft
Clara Bihn
317-806-1900
[email protected]
Source: Moogsoft